Automate site setup and advanced call handling from any location.
When your business opens a new location, you can use 8x8 Configuration Manager to auto generate a "site". This helps you begin adding users and creating rules to manage the site right away. One 8x8 customer opened a new office based in Europe and was able to set up employees to use their phones in minutes.
Establish multi-site ring groups, advanced call routing paths and other details like how long a call will ring before it goes to voicemail or to another extension all from a single platform.
Create standardized rules that apply to all offices such as main line Caller ID for each site. Rather than having to update administrative rules one office at a time, you can update them all at once. Also define properties such as calling country for multiple sites and uses in one place.
Manage service for all devices from one place, apply, and modify properties for E911 compliance, language and time zone for all sites and users. Easily create additional sites as your business grows.
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Identify who’s calling before you pick up the phone; customize your external caller ID.
Join together two additional parties to a call for simple audio collaboration.
Distribute incoming calls among employees with ring groups to serve customers faster.
