Citizen Centric Communication That’s Efficient, Secure and Inclusive

Responsive and secure interactions - get the Communication API advantage

man smiling at computer
man smiling at computer

How can government institutions benefit from Communication APIs?

Government institutions rely on Communication APIs for efficient, secure, and transparent citizen engagement. From streamlined internal communication to responsive public services, communication APIs enhance connectivity, ensure data privacy, and optimize operations. The end goal is tech-savvy, citizen-centric communication.

How can government institutions benefit from Communication APIs?

Government institutions rely on Communication APIs for efficient, secure, and transparent citizen engagement. From streamlined internal communication to responsive public services, communication APIs enhance connectivity, ensure data privacy, and optimize operations. The end goal is tech-savvy, citizen-centric communication.

How can government institutions benefit from Communication APIs?

Government institutions rely on Communication APIs for efficient, secure, and transparent citizen engagement. From streamlined internal communication to responsive public services, communication APIs enhance connectivity, ensure data privacy, and optimize operations. The end goal is tech-savvy, citizen-centric communication.

How can government institutions benefit from Communication APIs?

Government institutions rely on Communication APIs for efficient, secure, and transparent citizen engagement. From streamlined internal communication to responsive public services, communication APIs enhance connectivity, ensure data privacy, and optimize operations. The end goal is tech-savvy, citizen-centric communication.

See how Welsh Water made major cost reductions on unnecessary dispatches with the help of 8x8 Video Interaction

ww_primary_lockup_rgb-01.png

See how Welsh Water made major cost reductions on unnecessary dispatches with the help of 8x8 Video Interaction

ww_primary_lockup_rgb-01.png

See how Welsh Water made major cost reductions on unnecessary dispatches with the help of 8x8 Video Interaction

ww_primary_lockup_rgb-01.png

See how Welsh Water made major cost reductions on unnecessary dispatches with the help of 8x8 Video Interaction

ww_primary_lockup_rgb-01.png

Increased engagement

By sending automated notifications and reminders citizens are better informed.

Accessible and Inclusive

Voice APIs ensure important information reaches all - illiterate populations, remote villages, and those with disabilities.

Lock tight security

APIs are built with security by design - which shields sensitive information in transit. With SMS governments can help protect citizen privacy via OTP and 2FA notifications.

Reliable and compliant

Keep safe with a single point of accountability, 99.999% uptime SLA and ring-fenced UK data on a DSP toolkit compliant system that adheres to strict NHS regulations.

Increased engagement

By sending automated notifications and reminders citizens are better informed.

Accessible and Inclusive

Voice APIs ensure important information reaches all - illiterate populations, remote villages, and those with disabilities.

Lock tight security

APIs are built with security by design - which shields sensitive information in transit. With SMS governments can help protect citizen privacy via OTP and 2FA notifications.

Reliable and compliant

Keep safe with a single point of accountability, 99.999% uptime SLA and ring-fenced UK data on a DSP toolkit compliant system that adheres to strict NHS regulations.

Increased engagement

By sending automated notifications and reminders citizens are better informed.

Accessible and Inclusive

Voice APIs ensure important information reaches all - illiterate populations, remote villages, and those with disabilities.

Lock tight security

APIs are built with security by design - which shields sensitive information in transit. With SMS governments can help protect citizen privacy via OTP and 2FA notifications.

Reliable and compliant

Keep safe with a single point of accountability, 99.999% uptime SLA and ring-fenced UK data on a DSP toolkit compliant system that adheres to strict NHS regulations.

Increased engagement

By sending automated notifications and reminders citizens are better informed.

Accessible and Inclusive

Voice APIs ensure important information reaches all - illiterate populations, remote villages, and those with disabilities.

Lock tight security

APIs are built with security by design - which shields sensitive information in transit. With SMS governments can help protect citizen privacy via OTP and 2FA notifications.

Reliable and compliant

Keep safe with a single point of accountability, 99.999% uptime SLA and ring-fenced UK data on a DSP toolkit compliant system that adheres to strict NHS regulations.

Complete Data Privacy Protection

With 8x8 government institutions can deliver an integrated omnichannel experience without worrying about compromising customer data.

Government_GettyImages-482146375.png
Government_GettyImages-482146375.png

Setting the Bar - Unrivaled Security and Compliance Certifications

No CPaas solution provider has achieved 8x8’s level of advanced, third-party verified security and compliance certifications.

  • FCC Consumer Proprietary Network Information (CPNI) compliance
  • Health Insurance Portability and Accountability Act (HIPAA) compliant
  • National Institute of Standards and Technology – NIST 800-53 R4
  • Federal Information Security Management Act (FISMA) compliant
  • U.S./EU Privacy Shield-certified
  • ISO 27001:2013 and ISO 9001 certified
  • Certified PCI-DSS 3.2.1 SAQ-D Solution Provider
  • Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
  • One of the first cloud computing companies to comply with GDPR
  • Authority to Operate (ATO) by Her Majesty’s government
  • G-Cloud 7
  • U.K. Cyber Essentials Plus accreditation
  • Independently audited annually

Setting the Bar - Unrivaled Security and Compliance Certifications

No CPaas solution provider has achieved 8x8’s level of advanced, third-party verified security and compliance certifications.

  • FCC Consumer Proprietary Network Information (CPNI) compliance
  • Health Insurance Portability and Accountability Act (HIPAA) compliant
  • National Institute of Standards and Technology – NIST 800-53 R4
  • Federal Information Security Management Act (FISMA) compliant
  • U.S./EU Privacy Shield-certified
  • ISO 27001:2013 and ISO 9001 certified
  • Certified PCI-DSS 3.2.1 SAQ-D Solution Provider
  • Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
  • One of the first cloud computing companies to comply with GDPR
  • Authority to Operate (ATO) by Her Majesty’s government
  • G-Cloud 7
  • U.K. Cyber Essentials Plus accreditation
  • Independently audited annually

Setting the Bar - Unrivaled Security and Compliance Certifications

No CPaas solution provider has achieved 8x8’s level of advanced, third-party verified security and compliance certifications.

  • FCC Consumer Proprietary Network Information (CPNI) compliance
  • Health Insurance Portability and Accountability Act (HIPAA) compliant
  • National Institute of Standards and Technology – NIST 800-53 R4
  • Federal Information Security Management Act (FISMA) compliant
  • U.S./EU Privacy Shield-certified
  • ISO 27001:2013 and ISO 9001 certified
  • Certified PCI-DSS 3.2.1 SAQ-D Solution Provider
  • Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
  • One of the first cloud computing companies to comply with GDPR
  • Authority to Operate (ATO) by Her Majesty’s government
  • G-Cloud 7
  • U.K. Cyber Essentials Plus accreditation
  • Independently audited annually

Setting the Bar - Unrivaled Security and Compliance Certifications

No CPaas solution provider has achieved 8x8’s level of advanced, third-party verified security and compliance certifications.

  • FCC Consumer Proprietary Network Information (CPNI) compliance
  • Health Insurance Portability and Accountability Act (HIPAA) compliant
  • National Institute of Standards and Technology – NIST 800-53 R4
  • Federal Information Security Management Act (FISMA) compliant
  • U.S./EU Privacy Shield-certified
  • ISO 27001:2013 and ISO 9001 certified
  • Certified PCI-DSS 3.2.1 SAQ-D Solution Provider
  • Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
  • One of the first cloud computing companies to comply with GDPR
  • Authority to Operate (ATO) by Her Majesty’s government
  • G-Cloud 7
  • U.K. Cyber Essentials Plus accreditation
  • Independently audited annually

Citizen relations 2.0 - Navigating Generational Differences

Crafting citizen experiences that resonate across diverse generational expectations poses a challenge but addressing all citizens' channel preferences is critical.

With a wide range of APIs you can get a blueprint for nurturing stronger citizen relationships and delivering better communication experiences across all channels.

Government_GettyImages-972371986.png
Government_GettyImages-972371986.png

Citizen communication doesn’t have to be an uphill battle.

Government institutions need unified engagement - both internal and external.

Current pain points stem from disjointed systems that result in time consuming onboarding, expensive maintenance, complex compliance, and hindered collaboration as teams and channels operate in silos.

8x8 Connect can help!

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pexels-rachel-claire-5490917.png

Explore Communication APIs

SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.

Explore Communication APIs

SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.

Explore Communication APIs

SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.

Explore Communication APIs

SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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