Communications for On-Demand Services

Customers expect speed and convenience from delivery services and ride-hailing apps. From order to delivery, create seamless and engaging customer experiences with Communication APIs.

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Man on the phone while hailing a cab
Man on the phone while hailing a cab

Features for on-demand services professionals

 

Boost customer support

Keep customers informed at every step of the way with automated order confirmation notifications and location updates.

Learn more

 

Enhance customer interactions

Empower users to communicate with each other using rich content such as sharing videos, screenshots, or location tags.

Learn more

 

Enable secured customer conversations

8x8’s App-to-App feature connects your users while maintaining their privacy with anonymous communication.

Learn more

 

Create an omnichannel experience

Allow customers to engage using their preferred messaging channel and manage all customer conversations from a single dashboard with 8x8 Converse.

Learn more

Features for on-demand services professionals

 

Boost customer support

Keep customers informed at every step of the way with automated order confirmation notifications and location updates.

Learn more

 

Enhance customer interactions

Empower users to communicate with each other using rich content such as sharing videos, screenshots, or location tags.

Learn more

 

Enable secured customer conversations

8x8’s App-to-App feature connects your users while maintaining their privacy with anonymous communication.

Learn more

 

Create an omnichannel experience

Allow customers to engage using their preferred messaging channel and manage all customer conversations from a single dashboard with 8x8 Converse.

Learn more

Features for on-demand services professionals

 

Boost customer support

Keep customers informed at every step of the way with automated order confirmation notifications and location updates.

Learn more

 

Enhance customer interactions

Empower users to communicate with each other using rich content such as sharing videos, screenshots, or location tags.

Learn more

 

Enable secured customer conversations

8x8’s App-to-App feature connects your users while maintaining their privacy with anonymous communication.

Learn more

 

Create an omnichannel experience

Allow customers to engage using their preferred messaging channel and manage all customer conversations from a single dashboard with 8x8 Converse.

Learn more

Features for on-demand services professionals

 

Boost customer support

Keep customers informed at every step of the way with automated order confirmation notifications and location updates.

Learn more

 

Enhance customer interactions

Empower users to communicate with each other using rich content such as sharing videos, screenshots, or location tags.

Learn more

 

Enable secured customer conversations

8x8’s App-to-App feature connects your users while maintaining their privacy with anonymous communication.

Learn more

 

Create an omnichannel experience

Allow customers to engage using their preferred messaging channel and manage all customer conversations from a single dashboard with 8x8 Converse.

Learn more

Tools to meet your modern business demands

Reach customers with 8x8 Connect, even without integrating APIs

Manage all your channels in one place whether it is an SMS, Voice Messages, Chat Apps or Video Interaction metrics.

Get your free account
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Developer Resources

Open the possibilities. 8x8 Developer Hub gives access to step-by-step guides and API references.

Developer Resources

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A new era of personalized customer experiences is here

Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.

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"The SMS API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future."
- Louie Alcantara, Co-Founder, Mangan
"The SMS API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future."
- Louie Alcantara, Co-Founder, Mangan
"The SMS API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future."
- Louie Alcantara, Co-Founder, Mangan
"The SMS API was easily integrated into our platform, and we leveraged on the automated messages to help build the credibility and trust of our brand. It is a valuable investment into the future."
- Louie Alcantara, Co-Founder, Mangan

Explore Communication APIs

Explore Communication APIs

Explore Communication APIs

Explore Communication APIs

SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

Learn more
VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

Learn more
ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber

Learn more
VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

Learn more
common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Learn more
common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

Learn more
SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

Learn more
VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

Learn more
ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber

Learn more
VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

Learn more
common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Learn more
common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

Learn more
SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

Learn more
VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

Learn more
ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber

Learn more
VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

Learn more
common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Learn more
common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

Learn more
SMSAPI_icon.svg

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

Learn more
VoiceAPI_icon.svg

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

Learn more
ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber

Learn more
VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

Learn more
common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Learn more
common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics

Learn more

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com

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Go to Support