Advanced two-way chatting on the world’s most popular app

Track deliveries, personalize content, and get instant customer feedback with 8x8 WhatsApp Business API.

A lady wearing a yellow jacket chatting on WhatsApp
A lady wearing a yellow jacket chatting on WhatsApp

Tailor and automate your messaging processes with our WhatsApp Business API

Run an advanced, digital communications strategy that builds relationships and engages customers on their terms.

Tailor and automate your messaging processes with our WhatsApp Business API

Run an advanced, digital communications strategy that builds relationships and engages customers on their terms.

Tailor and automate your messaging processes with our WhatsApp Business API

Run an advanced, digital communications strategy that builds relationships and engages customers on their terms.

Tailor and automate your messaging processes with our WhatsApp Business API

Run an advanced, digital communications strategy that builds relationships and engages customers on their terms.

Automate notifications

Create transactional messages and notifications to start conversations with our WhatsApp Business API.

Integrate with your CRM

Continue to use your existing CRM by integrating WhatsApp for Business.

Elevate discussions

Have better conversations by sharing rich content like images, videos, and documents on WhatsApp for Business.

Personalized messages

Make recommendations, offer delivery updates, or ask for feedback.

Automate notifications

Create transactional messages and notifications to start conversations with our WhatsApp Business API.

Integrate with your CRM

Continue to use your existing CRM by integrating WhatsApp for Business.

Elevate discussions

Have better conversations by sharing rich content like images, videos, and documents on WhatsApp for Business.

Personalized messages

Make recommendations, offer delivery updates, or ask for feedback.

Automate notifications

Create transactional messages and notifications to start conversations with our WhatsApp Business API.

Integrate with your CRM

Continue to use your existing CRM by integrating WhatsApp for Business.

Elevate discussions

Have better conversations by sharing rich content like images, videos, and documents on WhatsApp for Business.

Personalized messages

Make recommendations, offer delivery updates, or ask for feedback.

Automate notifications

Create transactional messages and notifications to start conversations with our WhatsApp Business API.

Integrate with your CRM

Continue to use your existing CRM by integrating WhatsApp for Business.

Elevate discussions

Have better conversations by sharing rich content like images, videos, and documents on WhatsApp for Business.

Personalized messages

Make recommendations, offer delivery updates, or ask for feedback.

Case Study: OKO Creates Social and Environmental Impact

Learn how OKO uses 8x8 Chat Apps API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.

The logo of OKO, a customer of 8x8 WhatsApp Business in Africa

Perfect for every company, from ecommerce to retail to banking

8x8’s WhatsApp Business API lets you offer customer support, delivery notifications, secure alerts, warnings, and urgent communications on the world’s most popular chat app.

A screenshot of 8x8 WhatsApp Business API

Increase agent productivity through integrations to your existing CRM

Seamlessly engage no matter what chat app the customer is using. Integrations include Salesforce, Zendesk and Freshdesk. All of the customer interactions are logged in your system to ensure a single view of customer conversations. Watch a video to see how to integrate WhatsApp and Salesforce using 8x8.

WhatsApp is used by more than 2 billion users worldwide, and the 8x8 Chat Apps API makes it easy to connect with them. You can do so using one API, the out of the box integration, or through the portal. In this video, you’ll see how to message with customers who use WhatsApp using the Salesforce integration.

Case Study: OKO Creates Social and Environmental Impact

Learn how OKO uses 8x8 Chat Apps API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.

The logo of OKO, a customer of 8x8 WhatsApp Business in Africa

Perfect for every company, from ecommerce to retail to banking

8x8’s WhatsApp Business API lets you offer customer support, delivery notifications, secure alerts, warnings, and urgent communications on the world’s most popular chat app.

A screenshot of 8x8 WhatsApp Business API

Increase agent productivity through integrations to your existing CRM

Seamlessly engage no matter what chat app the customer is using. Integrations include Salesforce, Zendesk and Freshdesk. All of the customer interactions are logged in your system to ensure a single view of customer conversations. Watch a video to see how to integrate WhatsApp and Salesforce using 8x8.

WhatsApp is used by more than 2 billion users worldwide, and the 8x8 Chat Apps API makes it easy to connect with them. You can do so using one API, the out of the box integration, or through the portal. In this video, you’ll see how to message with customers who use WhatsApp using the Salesforce integration.

Case Study: OKO Creates Social and Environmental Impact

Learn how OKO uses 8x8 Chat Apps API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.

The logo of OKO, a customer of 8x8 WhatsApp Business in Africa

Perfect for every company, from ecommerce to retail to banking

8x8’s WhatsApp Business API lets you offer customer support, delivery notifications, secure alerts, warnings, and urgent communications on the world’s most popular chat app.

A screenshot of 8x8 WhatsApp Business API

Increase agent productivity through integrations to your existing CRM

Seamlessly engage no matter what chat app the customer is using. Integrations include Salesforce, Zendesk and Freshdesk. All of the customer interactions are logged in your system to ensure a single view of customer conversations. Watch a video to see how to integrate WhatsApp and Salesforce using 8x8.

WhatsApp is used by more than 2 billion users worldwide, and the 8x8 Chat Apps API makes it easy to connect with them. You can do so using one API, the out of the box integration, or through the portal. In this video, you’ll see how to message with customers who use WhatsApp using the Salesforce integration.

Case Study: OKO Creates Social and Environmental Impact

Learn how OKO uses 8x8 Chat Apps API and WhatsApp to make crop insurance accessible to thousands of illiterate smallholder farmers in Africa.

The logo of OKO, a customer of 8x8 WhatsApp Business in Africa

Perfect for every company, from ecommerce to retail to banking

8x8’s WhatsApp Business API lets you offer customer support, delivery notifications, secure alerts, warnings, and urgent communications on the world’s most popular chat app.

A screenshot of 8x8 WhatsApp Business API

Increase agent productivity through integrations to your existing CRM

Seamlessly engage no matter what chat app the customer is using. Integrations include Salesforce, Zendesk and Freshdesk. All of the customer interactions are logged in your system to ensure a single view of customer conversations. Watch a video to see how to integrate WhatsApp and Salesforce using 8x8.

WhatsApp is used by more than 2 billion users worldwide, and the 8x8 Chat Apps API makes it easy to connect with them. You can do so using one API, the out of the box integration, or through the portal. In this video, you’ll see how to message with customers who use WhatsApp using the Salesforce integration.

Top features of 8x8 Whatapp Business API

Plugins

Utilize multiple support services like Zendesk or Salesforce through our plug and play integration.

Read Receipt API

Messages receive a blue tick, showing customers their message has been read.

Template management

Create WhatsApp templates through our customer portal.

Managed infrastructure

We manage your WhatsApp infrastructure so you’re always up-to-date.

Multichannel sender

Send messages from our customer portal, no integration needed.

Send rich template

Your template messages can now contain media too.

Security

Leverage WhatsApp end-to-end encryption and HTTPS support to keep your conversations secure.

Top features of 8x8 Whatapp Business API

Plugins

Utilize multiple support services like Zendesk or Salesforce through our plug and play integration.

Read Receipt API

Messages receive a blue tick, showing customers their message has been read.

Template management

Create WhatsApp templates through our customer portal.

Managed infrastructure

We manage your WhatsApp infrastructure so you’re always up-to-date.

Multichannel sender

Send messages from our customer portal, no integration needed.

Send rich template

Your template messages can now contain media too.

Security

Leverage WhatsApp end-to-end encryption and HTTPS support to keep your conversations secure.

Top features of 8x8 Whatapp Business API

Plugins

Utilize multiple support services like Zendesk or Salesforce through our plug and play integration.

Read Receipt API

Messages receive a blue tick, showing customers their message has been read.

Template management

Create WhatsApp templates through our customer portal.

Managed infrastructure

We manage your WhatsApp infrastructure so you’re always up-to-date.

Multichannel sender

Send messages from our customer portal, no integration needed.

Send rich template

Your template messages can now contain media too.

Security

Leverage WhatsApp end-to-end encryption and HTTPS support to keep your conversations secure.

Top features of 8x8 Whatapp Business API

Plugins

Utilize multiple support services like Zendesk or Salesforce through our plug and play integration.

Read Receipt API

Messages receive a blue tick, showing customers their message has been read.

Template management

Create WhatsApp templates through our customer portal.

Managed infrastructure

We manage your WhatsApp infrastructure so you’re always up-to-date.

Multichannel sender

Send messages from our customer portal, no integration needed.

Send rich template

Your template messages can now contain media too.

Security

Leverage WhatsApp end-to-end encryption and HTTPS support to keep your conversations secure.

It's easy to get started with our WhatsApp Business API

Quickly create an account and start connecting with your customers using WhatsApp today.

A screenshot of 8x8 Dashboard
A screenshot of 8x8 Dashboard

Explore other chat apps and platforms

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber.

8x8_viber_icon.svg

Viber

Track deliveries, personalize content, and get instant customer feedback with Viber.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, chat app, or voice message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every chat app conversation into a single interface.

Explore other chat apps and platforms

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber.

8x8_viber_icon.svg

Viber

Track deliveries, personalize content, and get instant customer feedback with Viber.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, chat app, or voice message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every chat app conversation into a single interface.

Explore other chat apps and platforms

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber.

8x8_viber_icon.svg

Viber

Track deliveries, personalize content, and get instant customer feedback with Viber.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, chat app, or voice message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every chat app conversation into a single interface.

Explore other chat apps and platforms

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of all major chat apps including WhatsApp Business, LINE, WeChat and Viber.

8x8_viber_icon.svg

Viber

Track deliveries, personalize content, and get instant customer feedback with Viber.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, chat app, or voice message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every chat app conversation into a single interface.

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Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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