Fit into your customers’ schedules and reap the rewards

Introducing Viber Business - reach customers in real-time on a platform they’re already using daily.

A man sending Viber messages with a mobile phone
A man sending Viber messages with a mobile phone

What is Viber?

Viber is a popular messaging app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

What is Viber?

Viber is a popular messaging app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

What is Viber?

Viber is a popular messaging app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

What is Viber?

Viber is a popular messaging app with a global user base of over 1.1 billion across 190 countries. Businesses use Viber to build two-way customer conversations, send media-rich marketing messages, and optimize user experiences.

Viber Business helps you open doors to:

Real conversations

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Rich content

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Reliable insights

Don’t let CX data sit in silos. Integrate your messaging apps, customer service, and CRM platforms to find out what your customers really want.

Viber Business helps you open doors to:

Real conversations

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Rich content

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Reliable insights

Don’t let CX data sit in silos. Integrate your messaging apps, customer service, and CRM platforms to find out what your customers really want.

Viber Business helps you open doors to:

Real conversations

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Rich content

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Reliable insights

Don’t let CX data sit in silos. Integrate your messaging apps, customer service, and CRM platforms to find out what your customers really want.

Viber Business helps you open doors to:

Real conversations

Talk with your customers, not at them. Open up two-way dialogues with personalized messages for stronger relationships and brand loyalty.

Rich content

Get creative! Use images, videos, and more to showcase your brand, or wow your customers with interactive buttons and links to boost click-through.

Reliable insights

Don’t let CX data sit in silos. Integrate your messaging apps, customer service, and CRM platforms to find out what your customers really want.

We’re living in a multimedia world

So why limit business messages to text? Send photos, videos, files, and more over Viber.

2 mobile phones showing text messages and photos separately
2 mobile phones showing text messages and photos separately

Big things can come in small packages

Different messaging apps have different constraints. That’s why 8x8 gives you access to 7 apps with just 1 API, including SMS fallback.

A partial screenshot of a mobile phone screen with 7 chat app logos
A partial screenshot of a mobile phone screen with 7 chat app logos

It’s as easy as 1-2-3

Our APIs were designed with simplicity at the forefront, but hands-on onboarding support is available if needed.

A symbol of 123, indicating how easy it is to use 8x8 Viber for Business
A symbol of 123, indicating how easy it is to use 8x8 Viber for Business

Get the 8x8 advantage

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one messaging app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Lean into your customers’ preferred communication channel

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

Get the 8x8 advantage

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one messaging app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Lean into your customers’ preferred communication channel

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

Get the 8x8 advantage

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one messaging app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Lean into your customers’ preferred communication channel

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

Get the 8x8 advantage

With 8x8’s cloud platform you can move onto the next thing on your to-do list while we route your messages in the best way. If one messaging app is unresponsive, we’ll try another. If it’s still not delivered, we will send an SMS.

Lean into your customers’ preferred communication channel

Data from Viber reveals that only 85% of customers will read a message in a messaging app.

More Viber Business features

Security and adaptability in tandem

The 8x8 Messaging API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Orchestrate it your way

Save money from undelivered messages, choose and track your preferred channels and control which messaging apps send which messages.

What gets measured, gets fixed

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Make your messages personal

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

More Viber Business features

Security and adaptability in tandem

The 8x8 Messaging API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Orchestrate it your way

Save money from undelivered messages, choose and track your preferred channels and control which messaging apps send which messages.

What gets measured, gets fixed

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Make your messages personal

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

More Viber Business features

Security and adaptability in tandem

The 8x8 Messaging API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Orchestrate it your way

Save money from undelivered messages, choose and track your preferred channels and control which messaging apps send which messages.

What gets measured, gets fixed

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Make your messages personal

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

More Viber Business features

Security and adaptability in tandem

The 8x8 Messaging API can be integrated with chatbots, provides different endpoints for replies and end-to-end encryption with 24/7 monitoring.

Orchestrate it your way

Save money from undelivered messages, choose and track your preferred channels and control which messaging apps send which messages.

What gets measured, gets fixed

Advanced analytics logs, delivery tracking, and conversation dashboards all lead to smoother customer journeys.

Make your messages personal

Create business message channels, add images and use interactive buttons and links to turn your chat into ROI’s, one conversation at a time.

Explore other messaging apps and platforms

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, and Viber.

whatsapp_icon.svg

WhatsApp

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, messaging app or video message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every messaging app conversation into a single interface.

Explore other messaging apps and platforms

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, and Viber.

whatsapp_icon.svg

WhatsApp

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, messaging app or video message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every messaging app conversation into a single interface.

Explore other messaging apps and platforms

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, and Viber.

whatsapp_icon.svg

WhatsApp

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, messaging app or video message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every messaging app conversation into a single interface.

Explore other messaging apps and platforms

ChatAPI_icon.svg

Messaging Apps

Reach wider audiences by sending richer messages and content to users of all major messaging apps including WhatsApp Business, LINE, and Viber.

whatsapp_icon.svg

WhatsApp

Track deliveries, personalize content, and get instant customer feedback with our WhatsApp Business API.

IntegrationAndApis_icon.svg

8x8 Connect

Manage all your channels in one place whether it is an SMS, messaging app or video message.

AllInOneBundle_icon.svg

8x8 Converse

Simplify your customer service stream by unifying every messaging app conversation into a single interface.

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Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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