integrations-puzzle.jpg

Cloud integration for instant impact

Cloud integration multiplies the power of your contact centre with ready-made service that’s pre-integrated, quick-to-deploy and ready-to-use. From contactcentre workforce management to harnessing the power of CRM, Virtual Contact Centre leverages the software you’ve already got, for bigger ROI.

CRM amplified

Boost lifetime customer value with CRM integration. With “screen pop,” Virtual Contact Centre amplifies the power of NetSuite, Salesforce, and Zendesk—as well as Microsoft Dynamics. Agents see customers’ individual histories before they even pick up the phone, for more satisfying exchanges. Upsell, cross-sell and increase customer loyalty with these high-performance combinations.

Salesforce-100x100.png
netsuite.png
zendesk-logo.png
msdynamics.png

8X8 WEBINARS

Learn from 8x8 experts and industry leaders how global cloud solutions from 8x8 can help your business and improve your customer service, all while saving you money and time.

View all webinars

webinar-opp-tile-image-2.jpg

MAKE THE RIGHT DECISION

View all white papers

  • Request a
    Quote

    or call 1-866-446-2067

  • ROI
    Calculator