A communication platform that lets you do more
Introducing 8x8 Connect. A multi-channel communication platform designed for businesses who want to work smart, not hard.
Achieve more with an omnichannel communication platformlink to this section
8x8 Connect is an intuitive, all-in-one multi-channel communications management portal. It allows you to manage your SMS or voice messages campaigns across multiple channels, send millions of messages through a single platform, and get real-time reports for better analytics and optimization.
You’re in good company
“8x8 Connect’s user interface makes it easy for us to navigate around and allows my team to efficiently retrieve the logs and reports of our 8x8 Chat Apps API usage.”
– Reza Utama, Head of Operations, Hanwha Life Insurance Indonesia
"With the recent push to digital, 8x8 has provided us with a highly efficient yet cost-effective SMS solution. Together with the user-friendly 8x8 Connect, 8x8 meets all our needs.”
– Boonthavee Jarudomrongsak, Product Director, King Power Click Co., Ltd.
Hit your customer experience KPIs with 8x8 Connect
Keep people on the same page
Unified communications through a single source of truth creates a cohesive voice and ensures everyone is speaking the same language.
Create personalized moments
Every customer is different so it’s important to deliver hyper-targeted experiences in a relevant and timely manner, and through the right channel.
Establish long-term relationships
Whether it’s for security or service, everyone loves a company that puts their needs first. With data-driven insights you can increase retention.
A communication platform that is plug and play
Break through those silos
Consolidate customer conversations on a single dashboard for easier campaign management.
Make yourself heard with ease
Import customer contacts and segment them as groups so you can conveniently broadcast your updates and marketing campaigns to hundreds of thousands of recipients with just a few clicks.
Build engaging experiences in minutes
Automate custom workflows easily by dragging and dropping widgets or choosing from prebuilt templates, no coding needed.
Get started, it’s free!link to this section
See it in action. Create an account with 8x8 Connect – an all-in-one business communication platform used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.
Omnichannel customer service is the way forward
Find out more about digital customer service trends in Asia here.
Improve omnichannel communications with 8x8 Connect
Conversations powered by context
Help your team deliver more effective customer support with insight into past interaction data.
No developers necessary
While other customer portal solutions are low-code, 8x8 Connect is no-code.
Close internal gaps
Collaborate better with a single platform that helps you manage all customer conversations.
Better data, better insights
Unified data powers cross-channel analytics leading to improved strategies and business outcomes.
Explore other 8x8 APIs for a complete customer engagement strategy
SMS
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Voice API/SDK
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
Chat Apps
Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.
Video Interaction
From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.