Introducing 8x8 Connect. A multi-channel communication platform designed for businesses who want to work smart, not hard.
8x8 Connect is an intuitive, all-in-one multi-channel communications management portal. It allows you to manage your SMS or voice messages campaigns across multiple channels, send millions of messages through a single platform, and get real-time reports for better analytics and optimization.
“8x8 Connect’s user interface makes it easy for us to navigate around and allows my team to efficiently retrieve the logs and reports of our 8x8 Chat Apps API usage.”
– Reza Utama, Head of Operations, Hanwha Life Insurance Indonesia
"With the recent push to digital, 8x8 has provided us with a highly efficient yet cost-effective SMS solution. Together with the user-friendly 8x8 Connect, 8x8 meets all our needs.”
– Boonthavee Jarudomrongsak, Product Director, King Power Click Co., Ltd.
Unified communications through a single source of truth creates a cohesive voice and ensures everyone is speaking the same language.
Every customer is different so it’s important to deliver hyper-targeted experiences in a relevant and timely manner, and through the right channel.
Whether it’s for security or service, everyone loves a company that puts their needs first. With data-driven insights you can increase retention.
Consolidate customer conversations on a single dashboard for easier campaign management.
Import customer contacts and segment them as groups so you can conveniently broadcast your updates and marketing campaigns to hundreds of thousands of recipients with just a few clicks.
Automate custom workflows easily by dragging and dropping widgets or choosing from prebuilt templates, no coding needed.
See it in action. Create an account with 8x8 Connect – an all-in-one business communication platform used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.
Find out more about digital customer service trends in Asia here.
Help your team deliver more effective customer support with insight into past interaction data.
While other customer portal solutions are low-code, 8x8 Connect is no-code.
Collaborate better with a single platform that helps you manage all customer conversations.
Unified data powers cross-channel analytics leading to improved strategies and business outcomes.
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.
From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.
