Mitel Devices Meet 8x8: Modernize Without Compromise

For years, many organizations with Mitel on-premises deployments felt boxed in. Cloud migration options that preserved existing hardware investments were limited—often not the right fit. Those constraints often led to higher costs, operational risk, and disruption.

Now, there’s a better path forward. 8x8 gives businesses the freedom to modernize on their terms, with native support for Mitel phones. That means you can keep using your existing Mitel devices and still unlock the full power of 8x8’s cloud communications and contact center platform.

Why Modernization Can’t Waitlink to this section

On-premises PBX systems can increase reliability risks over time, with rising maintenance costs, limited integrations, and no easy path to rapid innovation—especially around AI. As these systems persist, data becomes fragments, workflows stay disjointed, and employee and customer experiences are impacted. Teams divert valuable IT resources just to keep the lights on, even as industry peers advance with cloud-driven innovation.

That’s why waiting is no longer an option. With 8x8, these barriers come down. Our platform empowers organizations with AI-driven communications, global voice services, omnichannel contact center, and unified UCaaS + CCaaS—all built on a single, secure, cloud-native foundation. And with proven, low-risk onboarding that supports phased rollouts by site or department, you can modernize faster while minimizing downtime.

Keep Your Phones, Optimize Your Costslink to this section

With 8x8, customers can keep their existing Mitel phones while optimizing costs, avoiding unnecessary capital expenses, accelerating time-to-value, and maximizing ROI from existing hardware investments. Migration timelines are shorter and less disruptive, and with familiar devices already in place, IT teams can focus on user adoption instead of hardware deployment. At the same time, organizations unlock advanced capabilities with the 8x8 Platform, including unified UCaaS and CCaaS, industry-leading global PSTN coverage, AI-powered insights, and a single platform that reduces complexity and eliminates vendor sprawl.

The Benefits Are Clearlink to this section

Businesses gain improved service resilience by relying on 8x8’s globally redundant infrastructure and a financially backed 99.999% uptime SLA. They can scale and innovate with confidence, supporting hybrid work, global expansion, and AI-driven insights—all while growing on their own terms.

Modernize without compromise—start your cloud journey today with 8x8. Learn more