The future of work is here

Where some see challenges, others see opportunities. Leaders are looking boldly toward 2030.

Get the Report
FoW_2030_Vision_eBook_LP_654x460_1x.jpg

The future of work is no longer about the workplace. It’s about enabling the worker regardless of it.

60%

of IT and CX leaders believe the future of work will be predominantly hybrid.

7%

believe work will return to primarily in office.

See what the future holds

View the findings from a global survey of IT and CX leaders on these topics and more:

a red painting of a woman 's face on a white background .
Workplace and Work Pace Change

8x8_Icons_Lightbulb_(innovation).png
2030 Planning and Strategy

8x8_Icons_Lock.png
Current and 2030 Challenges

8x8_Icons_Artificial_intelligence.png
Technology Prioritization

a red square on a white background that looks like a computer screen
Emerging Tech Investment

a red background with squares and lines on it
Customer Service and CX Imperatives

a red icon of a person on a computer screen
Employee Experience Differentiation

Reporting and Analytics icon
Leader vs. Laggard Comparisons

Only 29% of IT and CX leaders consider their organization a leader in the future of work. Benchmark your organization today.

Get the Report