See how your business is really running—everywhere

CIOs, line-of-business managers and workgroup supervisors can easily all see global communications flows. Get the big picture—or drill down to individual numbers. Make fast, smart decisions that maximize results for sales teams, contact centres, and other departments.

Phone System Analytics

See call traffic and measure service quality
Detect, reward and encourage star performance—and find opportunities to improve.

Virtual Office Analytics
Contact Centre Analytics

Managing contact cCentres for sales or support?
Get the insight and intelligence you need for better decisions.

Virtual Contact Centre Analytics
Award-winning-Virtual-Office-Analytics.png

Award-winning Virtual Office Analytics

“Virtual Office Analytics offers a number of unique capabilities for businesses and is amongst the most innovative solutions we’ve seen for enterprise cloud communications in the past year. Our sincere congratulations to 8x8 for its 2015 Communications Solutions Product of the Year Award.”

Rich Tehrani, CEO of TMC

Learn More

Innovative Contact Centre Analytics for all

“Innovative contact centre analytics is no longer the purview of only deep-pocketed, multi-thousand agent operations. 8x8’s Virtual Contact Centre Analytics makes compelling contact centre analytics available to a broader set of companies than ever before, helping them turn data into powerful insights to quickly assess operational performance and adjust as needed, strategically optimizing their business.”

Sheila McGee-Smith, President and Principal Analyst of McGee-Smith Analytics

Learn More

Innovative-Contact-Center-Analytics-for-all.jpg

GET THE LATEST EQUIPMENT

Equip your office and employees with professional IP desk phones, conference phones, headsets and more.

View all equipment

WE CAN HELP

Take advantage of these great resources.

Visit the Resource Centre

MAKE THE RIGHT DECISION

View all white papers

  • Request a
    Quote
  • Contact
    Sales