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Frost & Sullivan Presents: How to Engage the Modern Customer

Frost & Sullivan’s Melanie Turek walks through creating an exceptional experience at every step of the customer journey.

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Webinars

Are your collaboration tools preventing you from collaborating?

What’s Preventing You from Collaborating?

Eliminate collaboration complexity and enrich your CRMs, help desks, sales departments & more with a modern cloud-based communications platform.

Cloud Myths Busted: Facts, Fears & the Future of Comms

Don't fear the Cloud. Learn from MOBI, a mobile device management provider that transitioned all their communications to the Cloud and haven’t looked down since.

​​​​​​​​​​​​How to Make Your Cloud Transition Less Turbulent

Once bleeding edge, many mainstream businesses have gone 100% cloud. Platform Specialty Products shares what they learned in their transition to the cloud.

Frost & Sullivan Presents: How to Engage the Modern Customer

Frost & Sullivan’s Melanie Turek walks through creating an exceptional experience at every step of the customer journey.

Missing the Mark: IT and Building the Collaborative Office

Employees tend to use the communications tools they like, even if they are not approved by IT. How do you build a collaborative office that users want?

Why are so many Contact Centers moving to the cloud?

New info shows that three quarters of companies have already adopted or plan to move to cloud contact centers. Learn why.

Increase Your Contact Center Performance

Quality Management for 8x8 Virtual Contact Center is the easy way to monitor, measure, and evaluate agent performance.

Boost sales productivity with 8x8 and Salesforce

Learn how integrating 8x8 cloud communications with Salesforce keeps representatives focused on customers rather than admin tasks.

Bizmatics Improves Customer Service Across Channels & Into New Line of Business

Learn how Bizmatics uses 8x8’s VCC to provide insight into the full customer journey to ensure that the customer experience is as positive as possible.

Virtual Office Analytics

Communications Costs? Mobility? Scale? How Companies are Utilizing Cloud

Beach Trading Company shares how analytics-driven customer communications helped his business reduce costs and gain mobility.

UCaaS: Skipping Hybrid and Moving Directly to the Cloud

More and more businesses across all industries and of all sizes are moving to the cloud for unified communications (UC).

Quiet the Communications Riot in your IT Landscape: Case Study

With ever-changing requirements and fast-paced IT landscapes, how do you keep up with your organization's demands and streamline your communications?

UCaaS: Do You Really Need a Hybrid Cloud Strategy?

Discover the advantages and industry trends toward UC in the cloud. Hear expert opinions on the issues that a hybrid approach may add to a UC strategy.

Going global webinar

Going Global with Cloud Communications

Learn which pitfalls to avoid and what to look for in a global-ready communications system.

Communicating Patient Data? 3 Things You Must Know!

Are your healthcare communications services HIPAA compliant? Here's what you need to know.

VoIP deployement webinar

VoIP: Real Deployment Stories from the Field

Join VoIP pioneer Bryan Martin as he retells the best (and worst) that he’s seen in his years of implementing VoIP and UC all over the world.

8x8 with Salesforce Service Console: Enrich Every Contact With Your Customers

Netsuite webinar

8x8 with NetSuite: The Performance Advantage You Expect

Zendesk webinar

Keep Ahead of Customer Expectations with 8x8 & Zendesk Integration

White Papers

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Audio Production Store

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8x8 Audio Production Store

8x8 Webinars

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Learn from 8x8 experts and industry leaders how global cloud solutions from 8x8 can help your business and improve your customer service, all while saving you money and time.