X Series X6

Voice contact centre
with advanced reporting

X6 includes X4 capabilities plus:

  • Real time and historical contact centre reports
  • Graphical customer journey analytics
  • Customizable wallboards/dashboards

See Features, Plans and Pricing

Customer Experience Call Flow

Customer Experience Call Flow


Multimedia channels (chat)

Multimedia channels (chat)

X Series X7

Multi-channel contact centre
with advanced reporting

X7 includes X6 capabilities plus:

  • Email, webchat and social channels
  • Co-browse

See Features, Plans and Pricing


X Series X8

Multi-channel contact centre
with quality management
and speech analytics

X8 includes X7 capabilities plus:

  • Quality management
  • Speech analytics
  • Outbound Preview Dialer

See Features, Plans and Pricing

Speech Analytics

Speech Analytics


For more information call 1800 854 171

Call 1800 854 171 or fill out the form below and an 8x8 Specialist will be in touch.

Contact Sales