Connect teams in an instant with 8x8's business chat. Easily access your conversations with your contacts, whether they are your colleagues on the same phone system or an external chat application.

One unified chat experience for mobile and desktop app users.
Users are added automatically from your company directory.
Launch audio and video calls with a single click right from the chat thread.
Message and share files with any individual user within a company’s global directory.
Provide group chat functionality to send messages to and share files in public or private rooms.
Share documents and files across 1:1 and group chat rooms.
Designate group chat rooms as private, invite-only or public. You can even limit access to a subset of users.
Keep your team communications in one place.
8x8 Work helps you work better with all project and team conversations in one place. Create private rooms, find public rooms or follow topics in group chat rooms anywhere on any device.
Instant access for everyone in your company.
Direct connection to your global directory. Automatically synced with your identiy and authentication tool to give everyone immediate access - where ever they are located.

Start a voice or video call with one click from 8x8 Work.
Switch your communications from chat to voice or video. When all your tools work together and are accessible from one place, you'll spend more time focused to move projects forward.

Replying directly from the notification section without having to open the app makes responding to messages a breeze.
Enjoy one app for voice, video and team messaging. Make and receive calls, join video meetings and chat with colleagues in real time from anywhere, on any device.

Discover the latest innovations across the 8x8 platform portfolio. See what’s new with our Summer 2025 update!



I would absolutely recommend 8x8 to a peer or another law firm looking for a cloud telephony solution. In the legal industry, there is always the urge to maintain the status quo, but you also want upgrades that go above and beyond that. And I think 8x8 offers the best combination of features and core telephony out there.
Thomas KlineDirector of Information Technology, Stark & Stark