Welcome, Fuze Customers.
What you need to know now that Fuze is an 8x8 company.
A message from 8x8 CEO Dave Sipeslink to this section
Dear customers,
I am thrilled to announce that Fuze is now officially an 8x8 company. We are excited to bring the best of both organizations together and bring added value to our customers.
Please see below our 5-point commitment to you, answers to some questions you may have, and links to additional resources.
We are excited to introduce you to the new, expanded 8x8 team, all of whom are 100% committed to supporting your current and future employee and customer experience needs.
I look forward to our continued partnership,
Dave Sipes
8x8 Chief Executive Officer
Our 5-point commitment to youlink to this section
- Support for the Fuze platform.
- Enhance current Fuze deployment value with 8x8 Contact Center and Communication APIs.
- Deliver on our commitment for customer choice and success.
- Provide choice, including a no-cost upgrade path to the 8x8 XCaaS integrated platform.
- Ongoing, open communications.
Frequently asked questions
- As part of 8x8, we will continue to drive innovation and deliver products and services that contribute to our customers’ success.
- Consistent with our shared culture and philosophy of “customer first,” 8x8 will continue to support Fuze customers on the Fuze platform.
- Our combined R&D teams (900+) will focus on accelerating innovation on the XCaaS platform and delivering the many benefits of a unified cloud-based communication platform.
- We will combine the best of both platforms in an integrated cloud communications solution that delivers flexibility, improved customer responsiveness, and lower the total cost of ownership.
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For more informationlink to this section
- Read our CEO’s blog post about the Fuze acquisition
- Learn about XCaaS and the 8x8 Platform
- Contact customersuccess@fuze.com with any questions