You need very little to get calling with your new virtual number. You just need a device capable of making business and personal calls over the internet, a reliable internet connection, and a VoIP carrier.
The first thing you need to consider is the quality of your broadband network. From there, it’s a matter of deciding which are the best devices for you.
In order to make high-quality calls, you need an internet connection. Make sure you:
- Check with your VoIP provider to see what speeds their service needs.
- Run speed tests with your existing network to ensure you have the minimum required.
- If it’s insufficient, check to see if you need to update your router, modem, or cables.
- If the problem is with your internet provider, talk to them about increasing your speeds.
- If they can’t, shop around for another internet service provider.
With complete business phone systems, you have multiple options that you can choose from when it comes to devices:
An IP phone is an internet phone that disguises itself as a traditional desk phone. It has all the advanced features that come with a VoIP number but suits a workforce that is attached to their desk phones. These types of phones also include conference phones.
Softphones allow you to make and receive internet calls from your number through an application. VoIP services provide call center software and mobile applications that allow you to use your computer, smartphone or tablet to call with your virtual number. That means you don’t have to give out your personal mobile number to make or receive business calls away from your desk.
If you are happy with your hard phones, that’s okay too. All you need is an adapter to use your new VoIP number with your existing desk phones. This gives you easy access to all the advanced features that come with modern telephony’s cloud technology.