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Voice Quality Test Results

Learn what happened when the Tolly Group tested and compared the voice quality of 8x8, RingCentral, Microsoft Skype for Business and Google Hangouts

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Which providers deliver the best voice quality?

You expect a high level of voice quality when selecting a cloud-based business communications system. But how do you know which providers can actually deliver?

The Tolly Group, a leading global provider of testing and third-party validation and certification services, tested the voice quality of 4 different services across a variety of normal and less-than-ideal conditions. They subjected the services to packet loss, jitter (delay), bufferbloat and other conditions that can potentially degrade voice quality. The Tolly Group compared:

  • 8x8 Virtual Office
  • Microsoft Skype for Business Online
  • RingCentral Office
  • Google Voice/Hangouts

The bottom line

The 8x8 Virtual Office solution delivered the highest voice quality in the majority of the test cases: across scenarios, client platforms and impairment conditions. In the few cases where 8x8 results were not the highest, they were close to the other solutions tested.

But don’t take our word for it. Get the objective, documented test results in Tolly’s full report. Download it now!