Frost & Sullivan 2018 Best Practices Research
To be at the forefront of customer service, you need to eliminate barriers. The answer? An integrated UCaaS and CCaaS strategy.
Leading providers are enabling superior customer support by integrating communications capabilities across their enterprise communications and contact center environments. An innovation leader eases the path to implementing more sophisticated capabilities through integrated contact center and communications solution licensing, integrating traditionally siloed technology platforms and providing a single source for development, service delivery and support.
8x8 has earned Frost & Sullivan’s 2018 Competitive Strategy Innovation and Leadership Award. Research showed that X Series excelled in the following categories:
- Strong overall performance
- Breadth of product offering
- Ease of implementation
Get your copy of the research paper today to learn more about X Series and the significance of a competitive, integrated UCaaS and CCaaS strategy.