Voice remains central to the communications and collaboration processes that make businesses tick. But employees and customers no longer rely solely on voice to connect with one another. Instead, they use a variety of channels to communicate—often across devices. Both parties have come to expect that companies provide additional and more efficient ways to communicate.

This white paper examines why rethinking communications could be the accelerator your business needs. Read the white paper to learn:

  • How advanced phone features can help improve customer service
  • How you can use communications tools to work from anywhere
  • Why analytics are important to the success of small and medium businesses
  • Why more companies choose 8x8 for the next phase of their business communications

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