Real-world CCaaS implementation advice from 291 peer reviews. Avoid common pitfalls, improve ROI, and make smarter buying decisions.
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From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.
8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.
8x8 Work® connects teams and customers globally with an AI-enabled communications suite.
8x8 no-code CPaaS connects you to customers on the channels they want from one platform.
8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.
Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.
"Today we can interact anytime, anywhere and always be secure. We've enabled our employees to provide excellent service. It’s seamless."
Thomas HillLive Oak Bank
"8x8’s usability has been very, very enjoyable. We can make quick adjustments to the call flows or audio prompts in about 30 seconds and deploy them instantly."
Thomas RocharzCape Air
"Having intermittent phone lines meant people in need of support could be failing to get through to us, and it’s no exaggeration to say that could have life or death consequences. Thanks to our new, easy-to-use 8x8 calling system with call queues and an auto-attendant, we don’t risk missing critical calls, and service users can get the support they need."
Colin McInnesHomeless Project Scotland
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