Engaging a Remote Workforce

Nate Brown

Becky Roemen

Justin Robbins

Jeremy Watkin

CX Accelerator

Having spent the first decade of his career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015. As a passion project, Nate recently created CX Accelerator, a first-class virtual community for Customer Experience professionals.

CX Accelerator

Becky has a deep-rooted passion for customer experience strategy and operations. After launching her career in technical marketing before serving as a contact center systems engineer, she quickly became an advocate for customer-centric design and a reputable voice in the customer experience industry.

8x8

Justin is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals.

8x8

Jeremy is a Product Marketing Manager at 8x8 with experience as a customer service professional leading high performing teams in the contact center. Jeremy has been recognized as a thought leader for his writing and speaking on topics such quality management, outsourcing, customer experience, and contact center technology.

Nate Brown

Becky Roemen

CX Accelerator

Having spent the first decade of his career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015. As a passion project, Nate recently created CX Accelerator, a first-class virtual community for Customer Experience professionals.

CX Accelerator

Becky has a deep-rooted passion for customer experience strategy and operations. After launching her career in technical marketing before serving as a contact center systems engineer, she quickly became an advocate for customer-centric design and a reputable voice in the customer experience industry.

Justin Robbins

Jeremy Watkin

8x8

Justin is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals.

8x8

Jeremy is a Product Marketing Manager at 8x8 with experience as a customer service professional leading high performing teams in the contact center. Jeremy has been recognized as a thought leader for his writing and speaking on topics such quality management, outsourcing, customer experience, and contact center technology.

Nate Brown

CX Accelerator

Having spent the first decade of his career managing a complex technical support environment for Occupational Health and eLearning software, Nate transitioned to Customer Experience 2015. As a passion project, Nate recently created CX Accelerator, a first-class virtual community for Customer Experience professionals.

Becky Roemen

CX Accelerator

Becky has a deep-rooted passion for customer experience strategy and operations. After launching her career in technical marketing before serving as a contact center systems engineer, she quickly became an advocate for customer-centric design and a reputable voice in the customer experience industry.

Justin Robbins

8x8

Justin is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals.

Jeremy Watkin

8x8

Jeremy is a Product Marketing Manager at 8x8 with experience as a customer service professional leading high performing teams in the contact center. Jeremy has been recognized as a thought leader for his writing and speaking on topics such quality management, outsourcing, customer experience, and contact center technology.

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