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Watch the Video Intro to Intelligent IVR

Support customers faster, better

Help agents be more productive

Reduce operational costs

Adapt faster

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Adapt faster

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Help agents be more productive

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Adapt faster

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Reduce operational costs

Adapt faster

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Adapt faster

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Help agents be more productive

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Adapt faster

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Reduce operational costs

Adapt faster

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Adapt faster

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Help agents be more productive

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Adapt faster

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Reduce operational costs

Adapt faster

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Help agents be more productive

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Adapt faster

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Change prompts and workflows in minutes with a graphical design interface.

Support customers faster, better

Connect customers directly with intelligent self-service options to address inquiries faster, and route them to the best live agent when needed.

Help agents be more productive

Improve agent engagement and retention by allowing them to focus on interesting and stimulating work that requires critical thinking skills.

Reduce operational costs

Repurpose agent time spent on repetitive tasks to higher-value opportunities.

Adapt faster

Change prompts and workflows in minutes with a graphical design interface.

8x8 Intelligent IVR is part of a full suite of capabilities

Breaking down silos is crucial to delivering a great customer experience. Connect your agents to subject matter experts with the only contact center that is powered by an 8-time Gartner Leader for unified communications as a service, worldwide.

8x8 Intelligent IVR is part of a full suite of capabilities

Breaking down silos is crucial to delivering a great customer experience. Connect your agents to subject matter experts with the only contact center that is powered by an 8-time Gartner Leader for unified communications as a service, worldwide.

8x8 Intelligent IVR is part of a full suite of capabilities

Breaking down silos is crucial to delivering a great customer experience. Connect your agents to subject matter experts with the only contact center that is powered by an 8-time Gartner Leader for unified communications as a service, worldwide.

8x8 Intelligent IVR is part of a full suite of capabilities

Breaking down silos is crucial to delivering a great customer experience. Connect your agents to subject matter experts with the only contact center that is powered by an 8-time Gartner Leader for unified communications as a service, worldwide.