For 15 consecutive years, Gartner has recognized 8x8 in the Unified Communications as a Service (UCaaS) Magic Quadrant™. We believe this speaks to the power of our integrated UCaaS and CCaaS platform and the trust our customers place in us every day.
Read the report to see why.
From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.
8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.
8x8 Work® connects teams and customers globally with an AI-enabled communications suite.
8x8 no-code CPaaS connects you to customers on the channels they want from one platform.
8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.
Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.
“Everything we’re doing with 8x8® is taking us to a better place. We’ve barely scratched the surface of what 8x8 has to offer, and we’re eager to continue exploring the platform’s features and capabilities.”
John JolliffeCasey’s General Stores, Inc
“I believe when you have happy employees, you get happy customers. And after we switched to 8x8, we noticed an increase in customer satisfaction."
Marcella PrietoAcer Information Technology
"Today we can interact anytime, anywhere and always be secure. We've enabled our employees to provide excellent service. It’s seamless."
Thomas HillLive Oak Bank
Up-to-date with regulations and verified through third-party certifications—for your peace of mind.
Gartner, Magic Quadrant for Unified Communications as a Service, 28 July 2026, Pankil Sheth, Megan Fernandez, Rafael Benitez, Nitin Narang (authors).
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