8x8 vs. Talkdesklink to this section
Why smart businesses are switching to 8x8.
Choose 8x8 over Talkdesk for a seamless customer experience platform that integrates effortlessly with Microsoft, reduces implementation time by 30%, and delivers superior customer support available 24/7. With 8x8, you get a robust, user-friendly solution that grows with your business—without the hidden costs or complexity of Talkdesk.
How Talkdesk doesn’t compare to 8x8.
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| Get the best Experience | ||
| Single integrated cloud platform for UC, CC, and CPaaS | ||
| Tailored interfaces for specific roles | ||
| Embedded native Microsoft integration | ||
| Solutions-certified contact center for Microsoft Teams | ||
| Long-established and adopted speech analytics and interaction insights | ||
| Mix & match licensing and calling plans | ||
| Global reach with local PSTN services in >50 countries | ||
| Product, sales, and support optimized for midsize organizations | ||
One platform. Every communication.
Unlike Talkdesk, which often requires multiple tools and third-party apps to cover business communications, 8x8 delivers a truly unified platform that combines voice, video, chat, contact center, and APIs in one seamless experience. This means less complexity, better data visibility, and more value from a single provider. Whether you're managing internal collaboration or delivering world-class customer service, 8x8 keeps everything—and everyone—connected.
8x8 does what Talkdesk can’t. Everywhere it counts.
Five nines. Zero excuses.
8x8 guarantees 99.999% uptime across unified communications and contact center. Unlike RingCentral’s split SLAs, you get one consistent promise—less risk, more peace of mind.
Right sized for your team.
8x8 makes it easy for lean IT teams to deploy, manage, and scale communications. Our award-winning Admin Console simplifies everything.
Global reach without hassle.
Connect your teams in 55+ countries with native PSTN coverage—more than RingCentral. One provider, global coverage.
Deeper Microsoft Teams integrations.
Only 8x8 delivers certified Teams solutions for both calling and contact center. No workarounds, no compromises— just a native, seamless experience.
Trusted by over 3 million users with PSTN services in over 50 countries
"After we moved to 8x8, we didn't look back. We no longer have issues with dropped calls, the reporting is exactly what we want, and our contact center has flourished."
