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Transform the way you connect with customers
Choosing the right cloud contact center platform for your business is an important decision with many long-term implications. A crucial part of the process is understanding which features and support options will best help you to achieve your customer experience and business objectives. This comprehensive guide takes you through the eight steps to choosing a complete CCaaS solution and common pitfalls to avoid.
Get expert advice and useful tips on:
- What to expect from a great cloud contact center
- The latest contact center features and innovations
- Getting the most from every mode of communication
- Identifying key trends using speech and CX analytics
- Native business app integrations including Microsoft Teams
- Security, business continuity, and compliance standards
- Tailoring your deployment support
Get expert advice and useful tips on:
- What to expect from a great cloud contact center
- The latest contact center features and innovations
- Getting the most from every mode of communication
- Identifying key trends using speech and CX analytics
- Native business app integrations including Microsoft Teams
- Security, business continuity, and compliance standards
- Tailoring your deployment support
Get the guide
Download the guide to get insights into 8x8’s own ground-breaking Open Communications Platform which, unlike other cloud communication solutions, brings together voice, video, team chat, and contact center technology on a single, intuitive app interface.
Get the guide
Download the guide to get insights into 8x8’s own ground-breaking Open Communications Platform which, unlike other cloud communication solutions, brings together voice, video, team chat, and contact center technology on a single, intuitive app interface.
ROI Calculator
With 8x8’s 60-second ROI calculator, see how much your organization can potentially save.
ROI Calculator
With 8x8’s 60-second ROI calculator, see how much your organization can potentially save.