Reuters Customer 2024

8x8 will be at the Reuters Customer 2024 in Miami, FL, November 12-13, 2024. We hope to see you there!.

Meet with us onsite and let us show you AI Contact Center, Supervisor workspace, Agent workspace, and more. Book your meeting now!

Agenda

Description

Your playbook for a new era of marketing, service & experience In a world where AI shapes every expectation, mastering the end-to-end customer journey is not just an advantage—it's a necessity. Your brand must transcend outdated silos and data practices to unlock meaningful engagement at every turn. This is the age of informed, connected consumers, and only those who pivot with AI-enhanced insights will capture the loyalty and growth of tomorrow's market. Failure to optimize integration isn't about falling behind; it's about becoming obsolete. Reuters Events: Customer 2024 is the global convening of executives and senior decision makers across the customer journey. Bringing together marketing, service, and experience leaders to enhance cross-functional collaboration, break-down data silos and shape a future that exceeds your customer’s expectations.

Learn more

Join 8x8 experts to learn more about our AI-enabled Contact Center, and the innovation coming next!

Location

Hilton Miami Downtown

1602 Biscayne Blvd, Miami, Florida, 33132 USA

Got Questions?

joe.panzarella@8x8.com

Justin Robbins

Evangelist

8x8

Justin Robbins, Evangelist at 8x8, is a keynote speaker and business advisor dedicated to helping organizations transform the value of their customer interactions.

Nir Galpaz

GVP Support and Technical Services

8x8

Nir has 20 years experience as a customer success executive, building teams, processes and systems to improve the customer experience while reducing churn. His journey took him from hardware and software to SaaS where the entire customer life cycle has to be addressed as a whole. He enjoys helping customers achieve their goals, and enjoys building successful teams that make the customer experience a true differentiator.

Tim Wittbrod

Director, Contact Center Specialist

8x8

Tim Wittbrod is passionate about helping brands deliver experiences that consumers deserve. As Director of Contact Center Specialists at 8x8, he advocates for great, efficient, and revenue generating CX. For nearly 20 years, he has pushed brands, as well as peers, to break the shackles of dated, dataless experiences. For Tim, seeing brands receive public accolades for their amazing CX transformations is the most rewarding part of his work.