Execs in the Know 2024

8x8 will be at the Execs in the Know 2024 in Palm Springs, September 25-26th. We hope to see you there!.

Meet with us onsite and let us show you AI Contact Center, Supervisor workspace, Agent workspace, and more. Book your meeting now!

Agenda

Description

As the industry’s premier interactive CX leadership event, Customer Response Summit (CRS) continues to showcase firsthand how global brands are advancing the conversation and setting a new agenda for customer experience (CX). An agenda that embraces emerging customer care channels, insights to strengthen existing strategies, and exploring methods born out of the need to thrive in an adaptive environment. As a “leaders learning from leaders” community, we will continue to tap into the strength of our community where leading brands learn, share, network, and engage on progressive and necessary topics that are critical to future CX success. Customer Response Summit is a highly personable, inclusive experience, and laser-focused forum to provide opportunities to directly engage and bond with some of the brightest minds in customer leadership. The strength of this forum lies within the innovative design of informative sessions, interactive breakouts, specialized networking opportunities, and dynamic social engagement activities.

Learn more

Join 8x8 experts to learn more about our AI-enabled Contact Center, and the innovation coming next!

Location

JW Marriott Desert Springs Resort & Spa

74-855 Country Club Drive Palm Desert, California, USA, 92260

Got Questions?

joe.panzarella@8x8.com

Justin Robbins

Evangelist

8x8

Justin Robbins, Evangelist at 8x8, is a keynote speaker and business advisor dedicated to helping organizations transform the value of their customer interactions..

Mike McCarron

VP of Customer Strategy

8x8

Mike McCarron, our VP of Customer Strategy, has over 25 years of enterprise software GTM and Customer Success experience. His role is to help ensure that our customers get full value out of the products and services they leverage in the 8x8 product platform. Mike is also focused on solving our customer's current and future business needs through outcome-oriented programs and initiatives that involve a cross-functional team within 8x8 to deliver.

Dennis Moran

Lead Sales Engineers

8x8

Dennis is a 2nd generation / 40 year telecom veteran. He started working in telecom when phone systems had moving parts. Transitioned through the first network-based phone system and the first SIP-based phone system and finally to cloud. Dennis has been with 8x8 for 7+ years and is a Sales Engineer Lead whose focus is on 8x8’s existing customers.