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8x8 Conversation IQ Webinar:

Coach Users to Increase Customer Satisfaction

Duration: 35 minutes

When your customer-facing users shine, your customers enjoy better support and a positive experience. 8x8 enables managers to provide tailored coaching in a work-from-anywhere setting.

Through a live demo, you’ll learn how to:

  • Focus more time on training, compliance, and performance—and less on administration
  • Accurately capture and easily search all interactions to better understand customer experiences
  • Evaluate adherence to policies and procedures, behaviors, and proficiency to minimize risk
  • Empower managers with an easy-to-use interface and a powerful quality management toolbox, including Speech Analytics

Explore all 8x8 Webinars

Explore all 8x8 Webinars

Explore all 8x8 Webinars

Explore all 8x8 Webinars