Winning Formula for Customer Experience is APIs

The economy is transitioning into a post-pandemic phase, and fintech companies that are able to adapt and play by the rules of the new era can still expect to come out on top. Further changes can be expected with the rollout of 5G networks, New Payments Platform regulations, and Consumer Data Right legislation. The good news is that people have already grown accustomed to using fintech services during the pandemic. With proper handling of customer communications and data using SMS and Video APIs, fintech companies can still come out on top.