Smart Contact Search
Applications typically search and present results based on simple alphabetical rules. Results may be displayed based on first or last name, some applications include job title, location or a combination of fields in the results. This is never usually consistent across applications and leads to difficulty finding the desired person or chat room.
8x8 Smart Contact Search presents the person or room users most likely want to communicate with, based on historic communications. Results are displayed based on a single character search. Making it much faster and easier to call, chat or start a meeting with the correct people.