Business readiness is a year-round concern. Unexpected events can derail any company at any time—if they’re not prepared.
Learn how you can get ahead of disruption and keep your business open, even if your doors are closed. Business Communications Expert, Irwin Lazar, and Communications Evangelist, Justin Robbins will discuss how to:
- Develop a business readiness plan that minimizes downtime
- Use video conferencing to drive remote employee productivity
- Empower employees to work from anywhere with mobile collaboration tools
This is the third podcast in our four-part series, Business Continuity in the Face of Disruption.
Justin Robbins, 8x8
Irwin Lazar, Nemertes
Justin is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals.
Irwin Lazar leads Nemertes' research and consulting services covering digital workplace technologies including unified communications, video conferencing, and team collaboration. He has been an industry analyst for over 20 years and serves as a regular contributor to trade press and speaker at events including Enterprise Connect, InfoComm, and FutureIT.
Justin Robbins, 8x8
Irwin Lazar, Nemertes
Justin is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals.
Irwin Lazar leads Nemertes' research and consulting services covering digital workplace technologies including unified communications, video conferencing, and team collaboration. He has been an industry analyst for over 20 years and serves as a regular contributor to trade press and speaker at events including Enterprise Connect, InfoComm, and FutureIT.
Justin Robbins, 8x8
Justin is a customer service practitioner, professional speaker, and consultant who enables organizations to drive sustainable customer experience improvement. At 8x8, Justin focuses on creating clear, impactful content, workshops, and programs for contact center, customer experience, and communications professionals.
Irwin Lazar, Nemertes
Irwin Lazar leads Nemertes' research and consulting services covering digital workplace technologies including unified communications, video conferencing, and team collaboration. He has been an industry analyst for over 20 years and serves as a regular contributor to trade press and speaker at events including Enterprise Connect, InfoComm, and FutureIT.