Skip to main content

Solve customer problems,

no matter where you are

From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.

Talk to an expert

Solve customer problems,

no matter where you are

From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.

Talk to an expert

Solve customer problems,

no matter where you are

From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.

Talk to an expert

Solve customer problems,

no matter where you are

From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.

Talk to an expert

Trusted by more than 3 million business users worldwide

lazada_logo.png
Coda_Payments_logo.png
Tokopedia-Logo.png
Traveloka-official-logo-resmi-new1.png
King Power Logo
Tonik-Logo.png

Trusted by more than 3 million business users worldwide

lazada_logo.png
Coda_Payments_logo.png
Tokopedia-Logo.png
Traveloka-official-logo-resmi-new1.png
King Power Logo
Tonik-Logo.png

Trusted by more than 3 million business users worldwide

lazada_logo.png
Coda_Payments_logo.png
Tokopedia-Logo.png
Traveloka-official-logo-resmi-new1.png
King Power Logo
Tonik-Logo.png

Trusted by more than 3 million business users worldwide

lazada_logo.png
Coda_Payments_logo.png
Tokopedia-Logo.png
Traveloka-official-logo-resmi-new1.png
King Power Logo
Tonik-Logo.png

Live support with the click of a link

Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.

VIdeo_interaction_mobile.png

Live support with the click of a link

Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.

VIdeo_interaction_mobile.png

Live support with the click of a link

Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.

VIdeo_interaction_mobile.png

Live support with the click of a link

Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.

VIdeo_interaction_mobile.png

Connect instantly

Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.

Reduce operational costs

Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.

Solve issues faster

Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.

Connect instantly

Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.

Reduce operational costs

Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.

Solve issues faster

Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.

Connect instantly

Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.

Reduce operational costs

Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.

Solve issues faster

Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.

Connect instantly

Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.

Reduce operational costs

Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.

Solve issues faster

Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.

It’s time to change the way you talk to customers

If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.

icon-globe-5pt-vibe.svg

Geolocation

See your customers’ device location to tag captured photos with timestamps and GPS.

icon-video-5pt-vibe.svg

Recording

Record all live video calls for compliance or training purposes.

icon-messaging-vibe-red.svg

Integrated chat

Use our in-app chat feature to share URL links, images and messages.

Reporting and Analytics icon

Logs and reports

Easily access your call logs and get insights on the calls, including usage and duration.

It’s time to change the way you talk to customers

If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.

icon-globe-5pt-vibe.svg

Geolocation

See your customers’ device location to tag captured photos with timestamps and GPS.

icon-video-5pt-vibe.svg

Recording

Record all live video calls for compliance or training purposes.

icon-messaging-vibe-red.svg

Integrated chat

Use our in-app chat feature to share URL links, images and messages.

Reporting and Analytics icon

Logs and reports

Easily access your call logs and get insights on the calls, including usage and duration.

It’s time to change the way you talk to customers

If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.

icon-globe-5pt-vibe.svg

Geolocation

See your customers’ device location to tag captured photos with timestamps and GPS.

icon-video-5pt-vibe.svg

Recording

Record all live video calls for compliance or training purposes.

icon-messaging-vibe-red.svg

Integrated chat

Use our in-app chat feature to share URL links, images and messages.

Reporting and Analytics icon

Logs and reports

Easily access your call logs and get insights on the calls, including usage and duration.

It’s time to change the way you talk to customers

If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.

icon-globe-5pt-vibe.svg

Geolocation

See your customers’ device location to tag captured photos with timestamps and GPS.

icon-video-5pt-vibe.svg

Recording

Record all live video calls for compliance or training purposes.

icon-messaging-vibe-red.svg

Integrated chat

Use our in-app chat feature to share URL links, images and messages.

Reporting and Analytics icon

Logs and reports

Easily access your call logs and get insights on the calls, including usage and duration.

icon-sms-send-5pt-vibe.svg

Easy invitation system

Launch a live video call by sending an SMS message with a link.

icon-pencil

Photo capture & annotation

Capture images, annotate them, and share them during your call.

icon-headset-5pt-vibe.svg

Automatic call distribution

Let customers initiate calls and automatically connect to available agents when the video chat starts.

8x8_Icons_One_finger_click_coral.png

Remote actions

Control the camera and microphone of the user remotely.

icon-sms-send-5pt-vibe.svg

Easy invitation system

Launch a live video call by sending an SMS message with a link.

icon-pencil

Photo capture & annotation

Capture images, annotate them, and share them during your call.

icon-headset-5pt-vibe.svg

Automatic call distribution

Let customers initiate calls and automatically connect to available agents when the video chat starts.

8x8_Icons_One_finger_click_coral.png

Remote actions

Control the camera and microphone of the user remotely.

icon-sms-send-5pt-vibe.svg

Easy invitation system

Launch a live video call by sending an SMS message with a link.

icon-pencil

Photo capture & annotation

Capture images, annotate them, and share them during your call.

icon-headset-5pt-vibe.svg

Automatic call distribution

Let customers initiate calls and automatically connect to available agents when the video chat starts.

8x8_Icons_One_finger_click_coral.png

Remote actions

Control the camera and microphone of the user remotely.

icon-sms-send-5pt-vibe.svg

Easy invitation system

Launch a live video call by sending an SMS message with a link.

icon-pencil

Photo capture & annotation

Capture images, annotate them, and share them during your call.

icon-headset-5pt-vibe.svg

Automatic call distribution

Let customers initiate calls and automatically connect to available agents when the video chat starts.

8x8_Icons_One_finger_click_coral.png

Remote actions

Control the camera and microphone of the user remotely.

Video calls are a win-win for all industries

Insurance

Insurance

Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients

Healthcare

Healthcare

Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction

Field Service

Field Service

Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians

Finance

Finance

Verify the identity of users in real-time through secure and private one-to-one video calls

Video calls are a win-win for all industries

Insurance

Insurance

Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients

Healthcare

Healthcare

Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction

Field Service

Field Service

Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians

Finance

Finance

Verify the identity of users in real-time through secure and private one-to-one video calls

Video calls are a win-win for all industries

Insurance

Insurance

Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients

Healthcare

Healthcare

Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction

Field Service

Field Service

Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians

Finance

Finance

Verify the identity of users in real-time through secure and private one-to-one video calls

Video calls are a win-win for all industries

Insurance

Insurance

Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients

Healthcare

Healthcare

Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction

Field Service

Field Service

Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians

Finance

Finance

Verify the identity of users in real-time through secure and private one-to-one video calls

"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."

-Peter O’Hanlon, Head of Delivery for Customer Strategy

Welsh Water Logo

"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."

-Peter O’Hanlon, Head of Delivery for Customer Strategy

Welsh Water Logo

"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."

-Peter O’Hanlon, Head of Delivery for Customer Strategy

Welsh Water Logo

"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."

-Peter O’Hanlon, Head of Delivery for Customer Strategy

Welsh Water Logo

Get started with 8x8 Video Interaction today.

Get started with 8x8 Video Interaction today.

Get started with 8x8 Video Interaction today.

Get started with 8x8 Video Interaction today.