Solve customer problems, no matter where you are
Solve customer problems, no matter where you are
From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.
Talk to an expert
Solve customer problems, no matter where you are
Solve customer problems, no matter where you are
From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.
Talk to an expert
Solve customer problems, no matter where you are
Solve customer problems, no matter where you are
From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.
Talk to an expert
Solve customer problems, no matter where you are
Solve customer problems, no matter where you are
From consultations to insurance claims to customer support, Video Interaction lets you connect face-to-face with customers even when you can’t be there in person.
Talk to an expert
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Trusted by more than 3 million business users worldwide
Trusted by more than 3 million business users worldwide
Trusted by more than 3 million business users worldwide
Live support with the click of a link
Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.
Live support with the click of a link
Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.
Live support with the click of a link
Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.
Live support with the click of a link
Gone are the days of long phone calls and emailed screenshots. Start a live video chat with your customers to provide real-time personalized service.
Connect instantly
Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.
Reduce operational costs
Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.
Solve issues faster
Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.
Connect instantly
Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.
Reduce operational costs
Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.
Solve issues faster
Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.
Connect instantly
Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.
Reduce operational costs
Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.
Solve issues faster
Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.
Connect instantly
Being completely web-based and designed for mobile phones, no downloading is needed. Just click a link to be instantly connected.
Reduce operational costs
Solve problems remotely to save time, reduce waste, create efficiencies, and streamline processes.
Solve issues faster
Interact with customers or agents in real time. Provide detailed guidance with annotations, chat and location services features.
It’s time to change the way you talk to customers
If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.
Geolocation
See your customers’ device location to tag captured photos with timestamps and GPS.
Recording
Record all live video calls for compliance or training purposes.
Integrated chat
Use our in-app chat feature to share URL links, images and messages.
Logs and reports
Easily access your call logs and get insights on the calls, including usage and duration.
It’s time to change the way you talk to customers
If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.
Geolocation
See your customers’ device location to tag captured photos with timestamps and GPS.
Recording
Record all live video calls for compliance or training purposes.
Integrated chat
Use our in-app chat feature to share URL links, images and messages.
Logs and reports
Easily access your call logs and get insights on the calls, including usage and duration.
It’s time to change the way you talk to customers
If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.
Geolocation
See your customers’ device location to tag captured photos with timestamps and GPS.
Recording
Record all live video calls for compliance or training purposes.
Integrated chat
Use our in-app chat feature to share URL links, images and messages.
Logs and reports
Easily access your call logs and get insights on the calls, including usage and duration.
It’s time to change the way you talk to customers
If you aren't in person with a customer, then being there over video is the best alternative. Build trust face-to-face with Video Interaction.
Geolocation
See your customers’ device location to tag captured photos with timestamps and GPS.
Recording
Record all live video calls for compliance or training purposes.
Integrated chat
Use our in-app chat feature to share URL links, images and messages.
Logs and reports
Easily access your call logs and get insights on the calls, including usage and duration.
Easy invitation system
Launch a live video call by sending an SMS message with a link.
Photo capture & annotation
Capture images, annotate them, and share them during your call.
Automatic call distribution
Let customers initiate calls and automatically connect to available agents when the video chat starts.
Remote actions
Control the camera and microphone of the user remotely
Easy invitation system
Launch a live video call by sending an SMS message with a link.
Photo capture & annotation
Capture images, annotate them, and share them during your call.
Automatic call distribution
Let customers initiate calls and automatically connect to available agents when the video chat starts.
Remote actions
Control the camera and microphone of the user remotely
Easy invitation system
Launch a live video call by sending an SMS message with a link.
Photo capture & annotation
Capture images, annotate them, and share them during your call.
Automatic call distribution
Let customers initiate calls and automatically connect to available agents when the video chat starts.
Remote actions
Control the camera and microphone of the user remotely
Easy invitation system
Launch a live video call by sending an SMS message with a link.
Photo capture & annotation
Capture images, annotate them, and share them during your call.
Automatic call distribution
Let customers initiate calls and automatically connect to available agents when the video chat starts.
Remote actions
Control the camera and microphone of the user remotely
Video calls are a win-win for all industries
Insurance
Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients
Healthcare
Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction
Field Service
Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians
Finance
Verify the identity of users in real-time through secure and private one-to-one video calls
Video calls are a win-win for all industries
Insurance
Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients
Healthcare
Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction
Field Service
Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians
Finance
Verify the identity of users in real-time through secure and private one-to-one video calls
Video calls are a win-win for all industries
Insurance
Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients
Healthcare
Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction
Field Service
Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians
Finance
Verify the identity of users in real-time through secure and private one-to-one video calls
Video calls are a win-win for all industries
Insurance
Provide instant support, process claims faster by seeing damage remotely, and virtually onboard new clients
Healthcare
Decrease walk-ins with live video consultations, remotely monitor patients, and increase overall satisfaction
Field Service
Diagnose simple issues over video to reduce on-site field visits, and remotely support field technicians
Finance
Verify the identity of users in real-time through secure and private one-to-one video calls
"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."
-Peter O’Hanlon, Head of Delivery for Customer Strategy
"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."
-Peter O’Hanlon, Head of Delivery for Customer Strategy
"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."
-Peter O’Hanlon, Head of Delivery for Customer Strategy
"Bringing in the 8x8 Video Interaction solution to this means that we can perform better triage. We can minimize disappointing customers while also resolving issues more quickly."
-Peter O’Hanlon, Head of Delivery for Customer Strategy