Real-World Benefits of Integrated Cloud UC and Collaboration

This guide makes it official: Bring cloud contact center, voice, video, and chat together on one platform for benefits including better user experience for everyone and lower total cost of ownership.

Transform the way your business connects with employees and customers

Driven by a desire to optimize productivity among remote teams, the shift to cloud-based communications and collaboration is accelerating. This eBook provides Metrigy expert insight into the benefits of adopting an integrated approach for companies who are building their digital transformation strategy around unifying their communications for superior CX and EX.

Sneak preview of what you’ll find inside the eBook:

  • The Shift to Cloud
  • The Many Benefits of Cloud
  • Supporting the Hybrid Workplace
  • The State of UC Integration
  • Optimizing the Architecture
  • Optimizing Total Cost of Ownership
  • Integrating the Contact Center
  • Integrating Collaboration Devices
  • Conclusions and Recommendations

Contact Center

Delight customers and empower employees with AI-powered workflows for every interaction.

Business Phone

Put your business on the map with local numbers and global connectivity from one easy app.

Video Meetings

Crush your next 1:1 or 500-guest meeting in HD video with desktop and mobile screen-sharing.

Team Chat

Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.

Embeddable Communications

Infuse every process, app and website with rich messaging and video conferencing capabilities.

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