8x8 is recognized for excellence in integrated EX/CX best practices.

Discover why in this Frost & Sullivan market research report. It’s time to ditch the multi-vendor communications approach and elevate your employee and customer experience with just one platform.

Get a competitive edge with the recognized leader in EX/CX best practices.

Boost employee productivity, delight customers, and grow more agile. 8x8 XCaaS is an award-winning integrated cloud platform for contact center, voice, chat, meetings, and embeddable communications.

Sneak preview of what you’ll find inside the Report:

  • 3 key strategic imperatives that impact the connected work industry
  • Best Practices Criteria for World-Class Performance
  • What You Need to Know about the Competitive Strategy Leadership Recognition

Contact Center

Delight customers and empower employees with AI-powered workflows for every interaction.

Business Phone

Put your business on the map with local numbers and global connectivity from one easy app.

Video Meetings

Crush your next 1:1 or 500-guest meeting in HD video with desktop and mobile screen-sharing.

Team Chat

Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.

Embeddable Communications

Infuse every process, app and website with rich messaging and video conferencing capabilities.

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