Engage with customers across the most popular messaging channels
Engage with customers across the most popular messaging channels
Create seamless omnichannel experiences across WhatsApp, Viber, Zalo, LINE and other messaging apps on a single platform.
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Trusted by more than 3 million business users worldwide
Trusted by more than 3 million business users worldwide
Trusted by more than 3 million business users worldwide
Take customer interactions to the next level with 8x8 Messaging API
Take customer interactions to the next level with 8x8 Messaging API
Take customer interactions to the next level with 8x8 Messaging API
Take customer interactions to the next level with 8x8 Messaging API
Enrich the conversation
Increase engagement with rich content and personalization at scale
Elevate customer support
Provide real-time, two-way support on channels customers are already on
Increase conversion rates
Reduce barriers to purchase with conversational messaging, interactive CTA buttons and instant responses
Enrich the conversation
Increase engagement with rich content and personalization at scale
Elevate customer support
Provide real-time, two-way support on channels customers are already on
Increase conversion rates
Reduce barriers to purchase with conversational messaging, interactive CTA buttons and instant responses
Enrich the conversation
Increase engagement with rich content and personalization at scale
Elevate customer support
Provide real-time, two-way support on channels customers are already on
Increase conversion rates
Reduce barriers to purchase with conversational messaging, interactive CTA buttons and instant responses
Enrich the conversation
Increase engagement with rich content and personalization at scale
Elevate customer support
Provide real-time, two-way support on channels customers are already on
Increase conversion rates
Reduce barriers to purchase with conversational messaging, interactive CTA buttons and instant responses
One platform to connect them all
SMS
Reach customers anywhere, anytime by automating notifications, one-time passwords, reminders, and alerts.
Send alerts, promotional messages, and provide two-way support on the world’s most popular messaging app
Viber
Have two-way conversations, send engaging marketing messages, and reach over 1 billion users worldwide.
Zalo Notification Services
Provide real-time, personalised communication with media-rich updates, reminders and alerts.
LINE Official Notification (LON)
Send timely notifications and connect with customers in Japan, Thailand, Taiwan, and more.
Voice Messaging
Deliver passwords, notifications and alerts as voice calls to increase reach, engagement and conversions.
One platform to connect them all
SMS
Reach customers anywhere, anytime by automating notifications, one-time passwords, reminders, and alerts.
Send alerts, promotional messages, and provide two-way support on the world’s most popular messaging app
Viber
Have two-way conversations, send engaging marketing messages, and reach over 1 billion users worldwide.
Zalo Notification Services
Provide real-time, personalised communication with media-rich updates, reminders and alerts.
LINE Official Notification (LON)
Send timely notifications and connect with customers in Japan, Thailand, Taiwan, and more.
Voice Messaging
Deliver passwords, notifications and alerts as voice calls to increase reach, engagement and conversions.
One platform to connect them all
SMS
Reach customers anywhere, anytime by automating notifications, one-time passwords, reminders, and alerts.
Send alerts, promotional messages, and provide two-way support on the world’s most popular messaging app
Viber
Have two-way conversations, send engaging marketing messages, and reach over 1 billion users worldwide.
Zalo Notification Services
Provide real-time, personalised communication with media-rich updates, reminders and alerts.
LINE Official Notification (LON)
Send timely notifications and connect with customers in Japan, Thailand, Taiwan, and more.
Voice Messaging
Deliver passwords, notifications and alerts as voice calls to increase reach, engagement and conversions.
One platform to connect them all
SMS
Reach customers anywhere, anytime by automating notifications, one-time passwords, reminders, and alerts.
Send alerts, promotional messages, and provide two-way support on the world’s most popular messaging app
Viber
Have two-way conversations, send engaging marketing messages, and reach over 1 billion users worldwide.
Zalo Notification Services
Provide real-time, personalised communication with media-rich updates, reminders and alerts.
LINE Official Notification (LON)
Send timely notifications and connect with customers in Japan, Thailand, Taiwan, and more.
Voice Messaging
Deliver passwords, notifications and alerts as voice calls to increase reach, engagement and conversions.
Get the most out of omnichannel messaging
Single API, All Channels
Streamline channel management with a single API for all messaging channels
Orchestrate message flow
Route your messages in a sequence that works best for your customers, according to preferred messaging channel
Automated Fallback
Resend undelivered or unread messages via SMS or another messaging channel to ensure deliverability
Analytics and Insights
Receive insights on messages sent, including deliverability and open rate
Get the most out of omnichannel messaging
Single API, All Channels
Streamline channel management with a single API for all messaging channels
Orchestrate message flow
Route your messages in a sequence that works best for your customers, according to preferred messaging channel
Automated Fallback
Resend undelivered or unread messages via SMS or another messaging channel to ensure deliverability
Analytics and Insights
Receive insights on messages sent, including deliverability and open rate
Get the most out of omnichannel messaging
Single API, All Channels
Streamline channel management with a single API for all messaging channels
Orchestrate message flow
Route your messages in a sequence that works best for your customers, according to preferred messaging channel
Automated Fallback
Resend undelivered or unread messages via SMS or another messaging channel to ensure deliverability
Analytics and Insights
Receive insights on messages sent, including deliverability and open rate
Get the most out of omnichannel messaging
Single API, All Channels
Streamline channel management with a single API for all messaging channels
Orchestrate message flow
Route your messages in a sequence that works best for your customers, according to preferred messaging channel
Automated Fallback
Resend undelivered or unread messages via SMS or another messaging channel to ensure deliverability
Analytics and Insights
Receive insights on messages sent, including deliverability and open rate
Hassle-free integrations
Plug and play connectors to add more channels to your existing platforms such as Zendesk, Salesforce, Freshdesk and more
Onboarding Support
Receive expert onboarding support for all messaging channels, including for complex cases such as chatbot integration
Template Management
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect
Hassle-free integrations
Plug and play connectors to add more channels to your existing platforms such as Zendesk, Salesforce, Freshdesk and more
Onboarding Support
Receive expert onboarding support for all messaging channels, including for complex cases such as chatbot integration
Template Management
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect
Hassle-free integrations
Plug and play connectors to add more channels to your existing platforms such as Zendesk, Salesforce, Freshdesk and more
Onboarding Support
Receive expert onboarding support for all messaging channels, including for complex cases such as chatbot integration
Template Management
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect
Hassle-free integrations
Plug and play connectors to add more channels to your existing platforms such as Zendesk, Salesforce, Freshdesk and more
Onboarding Support
Receive expert onboarding support for all messaging channels, including for complex cases such as chatbot integration
Template Management
Create and submit templates to WhatsApp for approval and manage them in 8x8 Connect
“What we have delivered here with 8x8 is a real game changer. And the solution is so flexible – it will enable us to integrate other messaging platforms that dominate in other parts of the world, like Viber or Zalo.”
- Simon Schwall, CEO and Co-founder of OKO
“What we have delivered here with 8x8 is a real game changer. And the solution is so flexible – it will enable us to integrate other messaging platforms that dominate in other parts of the world, like Viber or Zalo.”
- Simon Schwall, CEO and Co-founder of OKO
“What we have delivered here with 8x8 is a real game changer. And the solution is so flexible – it will enable us to integrate other messaging platforms that dominate in other parts of the world, like Viber or Zalo.”
- Simon Schwall, CEO and Co-founder of OKO
“What we have delivered here with 8x8 is a real game changer. And the solution is so flexible – it will enable us to integrate other messaging platforms that dominate in other parts of the world, like Viber or Zalo.”
- Simon Schwall, CEO and Co-founder of OKO