Numbers don't lie.
Numbers don't lie.
8x8 conducted several online surveys to find out how organizations like yours were using Microsoft Teams, and how they are (and are not) using it to serve broader telephony and connectivity needs. The results are interesting and make a solid case to re-evaluate how we integrate collaboration tools into the broader enterprise ecosystem.
8x8 conducted several online surveys to find out how organizations like yours were using Microsoft Teams, and how they are (and are not) using it to serve broader telephony and connectivity needs. The results are interesting and make a solid case to re-evaluate how we integrate collaboration tools into the broader enterprise ecosystem.
8x8 conducted several online surveys to find out how organizations like yours were using Microsoft Teams, and how they are (and are not) using it to serve broader telephony and connectivity needs. The results are interesting and make a solid case to re-evaluate how we integrate collaboration tools into the broader enterprise ecosystem.
8x8 conducted several online surveys to find out how organizations like yours were using Microsoft Teams, and how they are (and are not) using it to serve broader telephony and connectivity needs. The results are interesting and make a solid case to re-evaluate how we integrate collaboration tools into the broader enterprise ecosystem.
Percentage of those who switch between 4 or more communications applications daily. That’s a lot of productivity lost to app-switching.
Percentage of those who switch between 4 or more communications applications daily. That’s a lot of productivity lost to app-switching.
Percentage of those who switch between 4 or more communications applications daily. That’s a lot of productivity lost to app-switching.
Percentage of those who switch between 4 or more communications applications daily. That’s a lot of productivity lost to app-switching.
Only 11% of respondents think Microsoft’s calling plans for Teams are reasonable.
Only 11% of respondents think Microsoft’s calling plans for Teams are reasonable.
Only 11% of respondents think Microsoft’s calling plans for Teams are reasonable.
Only 11% of respondents think Microsoft’s calling plans for Teams are reasonable.
Physical phones are being replaced by apps. 65% of you use computers as primary work communications devices.
Physical phones are being replaced by apps. 65% of you use computers as primary work communications devices.
Physical phones are being replaced by apps. 65% of you use computers as primary work communications devices.
Physical phones are being replaced by apps. 65% of you use computers as primary work communications devices.
61% of respondents would prefer to use the native Teams dialer for all phone calls.
61% of respondents would prefer to use the native Teams dialer for all phone calls.
61% of respondents would prefer to use the native Teams dialer for all phone calls.
61% of respondents would prefer to use the native Teams dialer for all phone calls.
66% of you believe Teams is not prepared to support business-critical communications channels.
66% of you believe Teams is not prepared to support business-critical communications channels.
66% of you believe Teams is not prepared to support business-critical communications channels.
66% of you believe Teams is not prepared to support business-critical communications channels.
Only 25% of Teams customers we surveyed use it to make calls outside of their own organization.
Only 25% of Teams customers we surveyed use it to make calls outside of their own organization.
Only 25% of Teams customers we surveyed use it to make calls outside of their own organization.
Only 25% of Teams customers we surveyed use it to make calls outside of their own organization.
65% of respondents have contact center agents use separate platforms to make up for shortcomings in Teams.
65% of respondents have contact center agents use separate platforms to make up for shortcomings in Teams.
65% of respondents have contact center agents use separate platforms to make up for shortcomings in Teams.
65% of respondents have contact center agents use separate platforms to make up for shortcomings in Teams.
8x8 Voice for Microsoft Teams
If you are eager to learn how we make communications convenient for Microsoft Teams, click here for a 48-second introduction to see convenient communications in action or complete the Contact Us form below to request a demo.
8x8 Voice for Microsoft Teams
If you are eager to learn how we make communications convenient for Microsoft Teams, click here for a 48-second introduction to see convenient communications in action or complete the Contact Us form below to request a demo.
8x8 Voice for Microsoft Teams
If you are eager to learn how we make communications convenient for Microsoft Teams, click here for a 48-second introduction to see convenient communications in action or complete the Contact Us form below to request a demo.
8x8 Voice for Microsoft Teams
If you are eager to learn how we make communications convenient for Microsoft Teams, click here for a 48-second introduction to see convenient communications in action or complete the Contact Us form below to request a demo.