8x8 is a Chrome Enterprise Recommended partner for Contact Center and Communications solution tracks, having gone through verification to ensure 8x8 Work and contact center are optimized for ChromeOS. 8x8 makes it easy for ChromeOS users to quickly deploy and manage end-to-end employee and customer communications and collaboration.
8x8 Contact Center is a complete cloud solution that provides omnichannel interaction flexibility for your customers and your agents. Native collaboration and a unique approach to quality management allows for tailored coaching experiences to engage agents regardless of location.
The all-in-one solution includes 8x8 Contact Center Analytics for better decision making and insights into contact center performance. Comprehensive, end-to-end visibility into the customer journey eliminates friction for improved experiences.
With 8x8 Contact Center for ChromeOS, agents can access a robust, 100% cloud-based contact center solution without the need for downloads, costly deployment or professional services. Utilize functionality like adaptive quality management to significantly boost training, empower agents and provide the consistency and confidence you need to reduce risk and meet compliance objectives.
Empower your contact center managers with actionable insights about their team's performance, and ensure optimal customer experiences with speech and text analytics.
All-in-one collaboration from desktop and mobile devices with voice, video, and chat.
With 8x8 Work for ChromeOS, connect with customers and colleagues using your favorite devices, no matter where you are. Eliminate app switching and move from a phone call to a chat message or a video meeting with a single click.
Connect every call with multi-level auto-attendant, flexible call flows, emergency services and pure-cloud global coverage in over 50 countries, all backed by our unmatched 99.999% platform-wide uptime SLA.
Give your teams a place to share information, get answers, and collaborate to get work done with private and public chat.
Bring teams together and host large meetings with up to 500 participants from a web browser, desktop, or mobile device. Make meetings more effective and engaging for faster and deeper collaboration.
Our network is backed by the first platform wide uptime SLA across UCaaS and CCaas.
Get around-the-clock support in six locations and ten languages around the globe via email, chat, or phone.
35 public and private data center locations provide reliability, quality of service, and local data residency.
Introducing 8x8 Contact Center, the only complete, omni-channel solution built for the way agents work today and what customers will expect tomorrow.
