8x8 Work
Get started using 8x8’s All-in-One communications tool.
8x8 University
8x8 University
Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.
Training by Product Family
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Upcoming University Webinars
8x8 Spring Update Webinar
May 1, 2024 | 8am PT / 11am ET / 4pm BST
The Product Update webinar will showcase exciting product enhancements designed to elevate the customer experience. Join us to learn how these enhancements can help you achieve better outcomes.
8x8 University: Elevate Customer Experience with 8x8 Contact Center
May 22, 2024 | 8am PT / 11am ET / 4pm BST
The integrated 8x8 Contact Center solution revolutionizes customer experience and empowers agents. By seamlessly combining various communication channels, data sources, and tools into a unified platform, the 8x8 solution ensures a holistic and efficient approach to customer interactions.
When it comes to integrations, Awaken Intelligence works seamlessly with the 8x8 Contact Center. Awaken's Real-Time Agent Assist solution provides agent guidance and conversational analytics powered by AI to manage complex customer interactions at scale.
Join us for a demonstration and discussion covering the 8x8 Contact Center capabilities to learn to:
- Connect with customers and employees through SMS and WhatsApp for two-way or one-to-many communications
- Create better self-service experiences with conversational AI solution
- Help agents navigate complex customer interactions with Real-Time Agent Guidance
- Give agents the ability to elevate phone calls to video, empowering them to solve issues the first time
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
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Share your 8x8 story
Share your 8x8 story
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