8x8 is in the 2019 Gartner Magic Quadrant for Contact Centre as a Service, North America.

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2019 Gartner Magic Quadrant for Contact Centre as a Service, North America

[1] Gartner “Magic Quadrant for Contact Center as a Service, North America” by Drew Kraus, Steve Blood, Simon Harrison, Daniel O’Connell, October 15, 2019.

[2] Gartner "Magic Quadrant for Unified Communications as a Service, Worldwide," Daniel O'Connell, Megan Fernandez, Rafael Benitez, Christopher Trueman, Sebastian Hernandez, July 30, 2019.

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Report name has changed 2015 onwards. 2015-2018 report name: Magic Quadrant for Unified Communications as a Service, Worldwide. 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence – 28 August 2014. 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.

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