Complimentary Gartner Magic Quadrant Report

2016 Magic Quadrant for Contact Center as a Service, North America

By Gartner Analysts Drew Kraus, Steve Blood and Daniel O’Connell
Resources > White Papers > 2016 Magic Quadrant for Contact Center as a Service, North America

Gartner Magic Quadrant: Contact Center as a Service

Read the 2016 Gartner Magic Quadrant report to compare 10 Contact Center as a Service providers

Demand for contact center as a service (CCaaS) solutions is growing rapidly in North America. This all-new 2016 Gartner Magic Quadrant report profiles the solution providers that met Gartner’s strict evaluation criteria for this category. See why 8x8 was named a Gartner Magic Quadrant Challenger for Contact Center as a Service.

Get the full, complimentary report to:

  • Review Gartner’s evaluation and exclusion criteria
  • Compare nine leading Contact Center as a Service providers
  • Gain critical insights into how to choose wisely
  • See what’s driving market demand for CCaaS

Don’t make important decisions about your contact center without first knowing what Gartner, the world’s leading information technology research and advisory firm, has to say. Fill out the form for instant free access to the report.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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