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Chat with SalesImagine all you’ll accomplish with the 8x8 platform at the core of your customer experience. Connect global teams and customers, empowering agents with AI tools, optimize service with data insights, and so much more.
Support phone, video meetings, and messaging across devices—for tighter team collaboration and efficient business operations.
Optimize performance, reduce costs, and elevate satisfaction through data-driven decision-making and actionable intelligence.
8x8 Workforce Management empowers supervisors and agents with real-time visibility—without extra contracts, integrations, or IT overhead.
Our award-winning intuitive agent interface streamlines day-to-day tasks, boosting productivity and ensuring high-quality customer interactions.
Frontdesk’s tailored interface drives efficiency, helping receptionists and operators handle high call volumes with ease.
The all-in-one omnichannel platform for effortless engagement—run SMS, chat, video, and voice campaigns with no code and real-time insights.
Enable supervisors to drive high performance and make informed decisions in their contact center with our intuitive, supervisor interface.
Elevate customer experiences, empower expert workers across hybrid, remote, and deskless roles with AI-driven insights, self-managed queues, and mobile-first flexibility.
Empower contact center leaders with 8x8 Omnichannel Routing for unified and personalized customer journeys on a modern platform you can trust.
Enable agents to handle customer payment authorizations quickly and securely while remaining PCI DSS compliant, powered by PCI Pal.
Drive performance and customer-centric outcomes by unlocking insights, accelerating resolutions, and optimizing agent effectiveness with Analytics in 8x8 Contact Center.
Send mass updates customers can instantly reply to, opening the door to real-time, two-way conversations with your contact center team.
Deliver smarter, faster customer experiences with AI-driven insights across voice and digital channels.
Empower agents with real-time, context aware AI-driven guidance powered by Creovai within the agent workspace.
Enhance agent performance and CX through interaction analysis, smart scoring, and targeted coaching across voice and digital channels.
See how 8x8 Proactive Outreach Notify powers one-to-many messaging at scale, take the demo and experience proactive engagement in action.
Optimize performance, reduce costs, and elevate satisfaction through data-driven decision-making and actionable intelligence.
Empower team leaders to optimize performance and make data‑driven decisions with a unified workspace combining real‑time insights, coaching tools, and team visibility—all in one view.
Deliver faster, smarter, and more personalized customer service using 8x8 Contact Center for Salesforce.
Optimize schedules, accurately forecast demand, track adherence in real-time, and empower agents with shift-bidding with Calabrio WFM for 8x8 Contact Center.
See, score, and act on every conversation, driving better outcomes, faster coaching, and smarter decisions across the contact center.
Empower consumers to quickly resolve issues. End-to-end automation powered by Cognigy means faster service with higher first contact resolution and improved CSAT.
Experience seamless call and screen recording integrated with the 8x8 Platform for CX to enhance compliance and quality assurance.
Empower team leaders to optimize performance and make data‑driven decisions with a unified workspace combining real‑time insights, coaching tools, and team visibility—all in one view.
Drive speed to care and triage more efficiently with a 360° view of patient records within 8x8 Contact Center through real-time EHR integration.
Simplify customer engagement workflows and ignite collaboration across the organization with an omnichannel contact center integrated into Microsoft Teams.
Drive smarter outbound campaigns with 8x8 Auto Dialer.
