8x8 Receives Frost & Sullivan 2024 Customer Value Leadership Award for Public Sector Excellence

Recognized for Leading Innovation in Global Public Sector Contact Center-as-a-Service (CCaaS) Solutions

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Tailored Public Sector Solutions

8x8 platform meets the unique demands of government agencies, education and healthcare providers with industry-specific solutions

AI-powered Solutions for Government Services

Enhance citizen experience with AI-driven solutions like intelligent virtual assistants and video triage for remote issue resolution.

Compliance and Security

Meeting stringent regulatory standards, 8x8 provides secure communication channels for public sector organizations and supports them in meeting regulatory requirements of the Awaabs Law and the Social Housing (Regulation) Act 2023.

Field Support & Remote Services

Innovative solutions like 8x8 Remote FixTM and 8x8 Active Assessor allow housing associations to manage property hazards efficiently and resolve issues remotely, saving time and reducing costs.

The Platform Housing Group, managing over 45,000 homes in the UK, chose 8x8 to integrate Unified Communications and Contact Center solutions. Within a month, 39% of maintenance requests were handled remotely through video triage, reducing service times from weeks to hours.

8x8’s solutions have been widely adopted in the public sector for their ability to improve both tenant satisfaction and operational efficiency.

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