On-Demand Webinar
The Business Benefits of Unifying UC and Contact Center

Learn the secrets to UC and CC convergence success and hear how 8x8 helped one organization break legacy solution barriers, meet the needs of a diverse workforce, and deliver a superior customer experience

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Metrigy’s research data shows that almost 74% of companies are currently, planning to, or evaluating converging unified communications and contact center platforms onto a single provider. And that those who have done so have realized significant improvements in customer satisfaction, operating efficiency, and revenue.

But how can IT and business leaders best take advantage of UC & CC convergence, generate the highest level of business success, and ensure that the provider they chose provides the optimal go-forward path?

Join Metrigy’s Principal Analyst and President Irwin Lazar to learn the secrets to UC and CC convergence success and hear from Tom Drez, CIO at Christian Brothers Services, a nonprofit organization offering consulting services to Church organizations, on how 8x8 has helped them break legacy solution barriers, meet the needs of a diverse workforce, and deliver a superior customer experience while ensuring business continuity.

Metrigy’s research data shows that almost 74% of companies are currently, planning to, or evaluating converging unified communications and contact center platforms onto a single provider. And that those who have done so have realized significant improvements in customer satisfaction, operating efficiency, and revenue.

But how can IT and business leaders best take advantage of UC & CC convergence, generate the highest level of business success, and ensure that the provider they chose provides the optimal go-forward path?

Join Metrigy’s Principal Analyst and President Irwin Lazar to learn the secrets to UC and CC convergence success and hear from Tom Drez, CIO at Christian Brothers Services, a nonprofit organization offering consulting services to Church organizations, on how 8x8 has helped them break legacy solution barriers, meet the needs of a diverse workforce, and deliver a superior customer experience while ensuring business continuity.

Metrigy’s research data shows that almost 74% of companies are currently, planning to, or evaluating converging unified communications and contact center platforms onto a single provider. And that those who have done so have realized significant improvements in customer satisfaction, operating efficiency, and revenue.

But how can IT and business leaders best take advantage of UC & CC convergence, generate the highest level of business success, and ensure that the provider they chose provides the optimal go-forward path?

Join Metrigy’s Principal Analyst and President Irwin Lazar to learn the secrets to UC and CC convergence success and hear from Tom Drez, CIO at Christian Brothers Services, a nonprofit organization offering consulting services to Church organizations, on how 8x8 has helped them break legacy solution barriers, meet the needs of a diverse workforce, and deliver a superior customer experience while ensuring business continuity.

Metrigy’s research data shows that almost 74% of companies are currently, planning to, or evaluating converging unified communications and contact center platforms onto a single provider. And that those who have done so have realized significant improvements in customer satisfaction, operating efficiency, and revenue.

But how can IT and business leaders best take advantage of UC & CC convergence, generate the highest level of business success, and ensure that the provider they chose provides the optimal go-forward path?

Join Metrigy’s Principal Analyst and President Irwin Lazar to learn the secrets to UC and CC convergence success and hear from Tom Drez, CIO at Christian Brothers Services, a nonprofit organization offering consulting services to Church organizations, on how 8x8 has helped them break legacy solution barriers, meet the needs of a diverse workforce, and deliver a superior customer experience while ensuring business continuity.

Irwin Lazar, President & Principal Analyst, Metrigy

Irwin Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics. Irwin is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years.

Tom Drez, CIO, CPO, CSO, Christian Brothers Services

Tom Drez joined Christian Brothers Services in 1987 to lead the CBS Information & Technology Services (ITS) division, which includes all information technology operations, software design and development, and education and proficiency. He is currently the chief information officer, chief privacy officer, chief security officer and managing director of information technology services.

Nick Cavalancia, CEO, Conversational Geek

Nick Cavalancia has more than 25 years of enterprise IT experience; is an accomplished consultant, speaker, trainer, writer and columnist; and has achieved industry certifications, including MCSE, MCT, Master CNE and Master CNI. Nick regularly speaks, writes and blogs for some of the most recognized tech companies today on a variety of topics as a technical evangelist. He is founder of Techvangelism and is its chief techvangelist. He is also co-founder of Conversational Geek.

Irwin Lazar, President & Principal Analyst, Metrigy

Irwin Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics. Irwin is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years.

Tom Drez, CIO, CPO, CSO, Christian Brothers Services

Tom Drez joined Christian Brothers Services in 1987 to lead the CBS Information & Technology Services (ITS) division, which includes all information technology operations, software design and development, and education and proficiency. He is currently the chief information officer, chief privacy officer, chief security officer and managing director of information technology services.

Nick Cavalancia, CEO, Conversational Geek

Nick Cavalancia has more than 25 years of enterprise IT experience; is an accomplished consultant, speaker, trainer, writer and columnist; and has achieved industry certifications, including MCSE, MCT, Master CNE and Master CNI. Nick regularly speaks, writes and blogs for some of the most recognized tech companies today on a variety of topics as a technical evangelist. He is founder of Techvangelism and is its chief techvangelist. He is also co-founder of Conversational Geek.

Irwin Lazar, President & Principal Analyst, Metrigy

Irwin Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics. Irwin is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years.

Tom Drez, CIO, CPO, CSO, Christian Brothers Services

Tom Drez joined Christian Brothers Services in 1987 to lead the CBS Information & Technology Services (ITS) division, which includes all information technology operations, software design and development, and education and proficiency. He is currently the chief information officer, chief privacy officer, chief security officer and managing director of information technology services.

Nick Cavalancia, CEO, Conversational Geek

Nick Cavalancia has more than 25 years of enterprise IT experience; is an accomplished consultant, speaker, trainer, writer and columnist; and has achieved industry certifications, including MCSE, MCT, Master CNE and Master CNI. Nick regularly speaks, writes and blogs for some of the most recognized tech companies today on a variety of topics as a technical evangelist. He is founder of Techvangelism and is its chief techvangelist. He is also co-founder of Conversational Geek.

Irwin Lazar, President & Principal Analyst, Metrigy

Irwin Lazar develops and manages research projects, conducts and analyzes primary research, and advises enterprise and vendor clients on technology strategy, adoption and business metrics. Irwin is responsible for benchmarking the adoption and use of emerging technologies in the digital workplace, covering enterprise communications and collaboration as an industry analyst for over 20 years.

Tom Drez, CIO, CPO, CSO, Christian Brothers Services

Tom Drez joined Christian Brothers Services in 1987 to lead the CBS Information & Technology Services (ITS) division, which includes all information technology operations, software design and development, and education and proficiency. He is currently the chief information officer, chief privacy officer, chief security officer and managing director of information technology services.

Nick Cavalancia, CEO, Conversational Geek

Nick Cavalancia has more than 25 years of enterprise IT experience; is an accomplished consultant, speaker, trainer, writer and columnist; and has achieved industry certifications, including MCSE, MCT, Master CNE and Master CNI. Nick regularly speaks, writes and blogs for some of the most recognized tech companies today on a variety of topics as a technical evangelist. He is founder of Techvangelism and is its chief techvangelist. He is also co-founder of Conversational Geek.