Improve appointment management while reducing handle time and costs
Automate repetitive tasks while reducing errors. Free up staff to focus on the most critical customer care. One of our customers reduced the number of calls routed by 46%, which has allowed them to efficiently manage higher volumes of calls, and led to quicker responses because there is less time spent waiting in a queue.
Intelligent Customer Assistant transforms appointment management. Our customers are leveraging the power of Intelligent Customer Assistant (ICA) to streamline the process of scheduling, canceling, and rebooking appointments.
It’s a win-win. Customers receive more rapid, accurate responses, while the business reduces the number of staff needed. One of our customers reduced the number of contacts handled by live agents by 46%
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Learn how Intelligent Customer Assistant enables businesses to create engaging self service experiences across both voice and digital channels.
Intelligent Customer Assistant Datasheet
Gain real results with a virtual agent solution that both you and your customers trust to deliver human-like interactions for rapid resolutions.
