On-Demand Webinar
Customer experience doesn’t break because teams move too slowly, it breaks when key perspectives are missing.
In this on-demand webinar, leaders Lisa Orford, VP, Product for Contact Center and Michelle Kelly, Retail & Industry Marketing Strategist from 8x8 and Retail Women in Tech Founder, Shannon Flanagan, explore how disconnected systems, misaligned decision-making, and underrepresented frontline voices create gaps between CX strategy and reality, and what to do about it.
Watch now to learn how to better align teams, elevate diverse perspectives, and build customer experiences that actually deliver.
From queue to complete customer journey, see 8x8 Engage in action. Scale support without scaling cost.
Customers demand connected experiences. Watch our demo to see how the 8x8 CX Platform uses AI, automation, and human support for seamless, end-to-end interactions.
Tuesday October 13 3:00 pm UTC
In this 30–40-minute live demo, you’ll follow a connected customer journey powered by 8x8.
