8x8 Recognized in The Forrester Wave™: Contact-Center-as-a-Service Platforms, Q2 2025

Creating clarity and confidence in customer experience.
Every conversation is an opportunity to build trust. In an environment defined by rising customer expectations, operational complexity, and rapid adoption of AI, clear and connected communication is essential.
The Forrester Wave™: Contact-Center-as-a-Service Platforms, Q2 2025, evaluates ten providers that matter most and how they stack up.
Access the report to learn:
- How CCaaS platforms are evolving by infusing AI and unifying engagement.
- Why 8x8 Inc. is recognized as a Strong Performer.
Access the complimentary report today.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here .