Cloud Contact Center Software from 8x8
Increase agent productivity. Delight your customers.
8x8 Virtual Contact Center is an award-winning contact center solution that blends omni-channel capabilities with rich analytics, reporting and advanced skills-based routing.
– Over 50,000 Happy Customers –
WHAT THE EXPERTS SAY
It takes great effort and innovative thinking to build cloud communications that work simply, integrate seamlessly and perform reliably. In crafting our solutions, we’ve earned more than 140 patents—and the trust of more than 1 million business users.
Give your contact center the 8x8 advantage
Single instance for all agents worldwide
Agents on multiple continents? No problem! 8x8 will put all agents on the same instance,
so it’s easy to administer
and report on your global operation.
Industry’s best-integrated UCaaS & CCaaS
Agents easily connect with anyone in your company to collaborate in real time. Comprehensive view of call quality stats ensures customer satisfaction.
Cloud-based Quality Management
Only 8x8 offers collaborative performance management to
quickly resolve agent issues & speed up agent onboarding
with coaching, monitoring & training.
The new collaborative cloud contact center
Does your contact center have the features that really matter? Check out the big advantages 8x8 Virtual Contact Center brings to your business.