Tailored interfaces, uniquely configurable for every customer-facing role
Why you shouldn’t rush to pick Zoom over 8x8
Why you shouldn’t rush to pick Zoom over 8x8
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High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Tailored interfaces, uniquely configurable for every customer-facing role
High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Tailored interfaces, uniquely configurable for every customer-facing role
High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Tailored interfaces, uniquely configurable for every customer-facing role
High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Did you know that 8x8 does meetings too?
Zoom brings experience in the online meeting space, but since our 2018 acquisition of renowned open-source video expert Jitsi, the meeting capabilities within our Work UC app have blossomed. This includes whiteboarding, multiple content channels, advanced moderator controls, interactive meetings of up to 500 participants, and large-scale events for up to 10,000 viewers.
These features are built on our long-established, market-leading business phone and contact center capabilities
These features are built on our long-established, market-leading business phone and contact center capabilities
These features are built on our long-established, market-leading business phone and contact center capabilities
These features are built on our long-established, market-leading business phone and contact center capabilities
9x
Recognized for CCaaS
12x
UCaaS Leader
Certified
Operator Connect services for
Microsoft Teams
Microsoft Teams
39
Awards received
2024
Top rated
8x8 vs Zoom at a glance
Single integrated cloud platform for UC, CC, and CPaaS
Transparent data security policies
Configurable interfaces for customer-specific roles
Decades of market-proven integrated contact center expertise
Embedded native Microsoft integration
Solutions-certified contact center for Microsoft Teams
Long-established and adopted speech analytics and interaction insights
Mix & match licensing and calling plans
Global reach with local PSTN services in >50 countries
Product, sales, and support optimized for midsize organizations
Trusted and recognized
8x8 named a Leader in the 2023 Gartner Magic Quadrant for UCaaS and recognized in the 2023 Gartner CCaaS Magic Quadrant.
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The 8x8 advantage revealed
Strong and secure on data
Zoom’s continued security lapses, including lack of implementation transparency, misleading users on end-to-end encryption, and deliberately bypassing 3rd-party security with their desktop application resulted in a 2020 FTC settlement.
Our extensive security and compliance certifications showcase our commitment to the most stringent government and independent security agency requirements. 8x8 meetings use true end-to-end encryption, and all communications are security- and encryption-guaranteed.
Solution maturity
Single vendor solution for CC, UC, and beyond
Tailored user interfaces
Flexible licensing for optimized spend and maximum ROI
Cross-platform analytics and insights
Industry recognition
A true partner to Microsoft Teams
Extensive global reach
Optimised for the mid-market
A strong tech ecosystem
Zoom’s continued security lapses, including lack of implementation transparency, misleading users on end-to-end encryption, and deliberately bypassing 3rd-party security with their desktop application resulted in a 2020 FTC settlement.
Our extensive security and compliance certifications showcase our commitment to the most stringent government and independent security agency requirements. 8x8 meetings use true end-to-end encryption, and all communications are security- and encryption-guaranteed.