Tailored interfaces, uniquely configurable for every customer-facing role
8x8 has the winning advantage over RingCentral
8x8 has the winning advantage over RingCentral
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High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Tailored interfaces, uniquely configurable for every customer-facing role
High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Tailored interfaces, uniquely configurable for every customer-facing role
High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
Tailored interfaces, uniquely configurable for every customer-facing role
High-availability cloud platform
Native Microsoft integration
Built-in cross-platform analytics
Mix & match licensing
9x
Recognized for CCaaS
12x
UCaaS Leader
Certified
Operator Connect services for
Microsoft Teams
Microsoft Teams
39
Awards received
2024
Top rated
8x8 vs RingCentral at a glance
Single integrated cloud platform for UC, CC, and CPaaS
Configurable interfaces for customer-specific roles
Decades of market-proven integrated contact center expertise
Embedded native Microsoft integration
Long-established and adopted speech analytics and interaction insights
Mix & match licensing and calling plans
Global reach with local PSTN services in >50 countries
Product, sales, and support optimized for midsize organizations
Trusted and recognized
8x8 named a Leader in the 2023 Gartner Magic Quadrant for UCaaS and recognized in the 2023 Gartner CCaaS Magic Quadrant.
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We selected 8x8 over RingCentral due to cost and functionality. 8x8 could better meet all our requirements.
The 8x8 advantage
Single vendor solution for CC, UC, and beyond
8x8 has provided a single integrated cloud communications platform since 2011—unlike other vendors who have pivoted to multi-platform offerings only in recent years.
What you see is what you get: single billing, common administration, and persona-oriented user interfaces informed by real-world primary research.
Tailored user interfaces
Flexible licensing for optimized spend and maximum ROI
Cross-platform analytics and insights
Industry recognition
A true partner to Microsoft Teams
Extensive global reach
Optimized for the mid-market
A strong tech ecosystem
8x8 has provided a single integrated cloud communications platform since 2011—unlike other vendors who have pivoted to multi-platform offerings only in recent years.
What you see is what you get: single billing, common administration, and persona-oriented user interfaces informed by real-world primary research.