How do I activate my phones?
Just getting started with your new VoIP phone? Activation is a snap! Follow the instructions or watch the video below.
- The phone(s) you’ll be activating.
- The email with your activation code(s).
NOTE: If you are activating a Polycom phone previously used with another service, please consult the guide to Reusing Polycom Phones with 8x8 Service.
To activate your phone:
- Connect the phone to your ethernet connection using the provided ethernet cable.**If your network does not feature power over ethernet, be sure to also connect and plug in the power adaptor.
- Your phone will automatically power up and display “Activate” on the screen.
- Pick up the handset (or turn on the speakerphone).
- Following the voice prompts, enter the phone activation code provided in your 8x8 email (“8x8 Equipment Shipped & Activation Codes”).
For additional instructions refer to the Quickstart Guide that came with your phone or the online 8x8 Equipment Matrix.
Please watch the video below for a demonstration of the activation process.